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Average Ratings 4 Ratings

Total
ease
features
design
support

Description

Heed serves as a comprehensive internal communication platform designed to foster connections and engagement among employees across various channels, including desktop, mobile, and digital signage. This user-friendly platform features a drag-and-drop builder that allows for the creation of polished communications such as emails, newsletters, and alerts without requiring coding skills or design expertise. Additionally, Heed facilitates message distribution through numerous channels, including desktop notifications, corporate backgrounds, mobile applications, and SMS, enabling tailored communications for specific employee groups to enhance engagement. The platform includes integrated analytics that monitor opens, clicks, reads, and feedback in real-time, allowing organizations to assess effectiveness and adjust their strategies accordingly. Furthermore, Heed seamlessly integrates with popular systems like SharePoint, ServiceNow, Salesforce, and Workday, ensuring that communications align smoothly with existing workflows. It also offers survey tools to gather employee feedback, transforming insights into actionable steps, which ultimately contributes to cultivating a more engaged and cohesive workforce. As a result, organizations can significantly improve their internal communication efforts and employee satisfaction.

Description

Outlook email intelligence is more important than overload. Corporate communicators use PoliteMail to measure and improve Outlook email broadcasts to employees. PoliteMail Software adds email analytics and responsive HTML design to Microsoft Outlook and Exchange. It also offers list management tools. PoliteMail makes it easy for you to create professional, highly-readable corporate communications. It features advanced analytics that allow you to see what email employees actually read and key metrics to help improve your results.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Microsoft 365 No 
Microsoft Outlook No 
Microsoft SharePoint Yes 
SAP Cloud Platform Yes 
Salesforce Yes 
ServiceNow Yes 
Workday HCM Yes 

Integrations

Amazon Web Services (AWS) No 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Microsoft SharePoint No 
SAP Cloud Platform No 
Salesforce No 
ServiceNow No 
Workday HCM No 

Pricing Details

$12.35 per year
Free Trial Yes 
Free Version No 

Pricing Details

Pricing available for Corporate and
Enterprise level accounts
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Heed

Founded

2017

Country

United Kingdom

Website

heed.io

Vendor Details

Company Name

PoliteMail Software

Founded

2006

Country

United States

Website

www.politemail.com

Product Features

Emergency Notification

Contact Management No 
Geo Targeting No 
Mass Notifications No 
Scenario Planning No 
Templates No 
Two-Way Communication No 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging No 
Employee Directory No 
Event Calendar No 
File Sharing No 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging No 
Email Management No 
Employee Directory No 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony No 
Video Chat No 
Voice Chat No 

Product Features

Email Marketing

A/B Testing Yes 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance Yes 
Customer Surveys Yes 
Drip Campaigns No 
Dynamic Content No 
Event Triggered Email No 
Image Library Yes 
Landing Pages/Web Forms No 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management Yes 
Template Management Yes 
WYSIWYG Email Editor Yes 

Email Tracking

A/B Testing Yes 
Audience Segmentation Yes 
Campaign Management Yes 
Event-Based Notifications No 
Location Tracking Yes 
Team Management Yes 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging Yes 
Employee Directory Yes 
Event Calendar Yes 
File Sharing Yes 
Knowledge Management Yes 
Newsletter Management Yes 
Surveys & Feedback Yes 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging Yes 
Email Management Yes 
Employee Directory Yes 
Event Calendar Yes 
Newsletter Management Yes 
Photo Gallery Yes 
Social Sharing Yes 
Survey Management Yes 
Telephony No 
Video Chat No 
Voice Chat No 

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