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Average Ratings 47 Ratings

Description

Heed serves as a comprehensive internal communication platform designed to foster connections and engagement among employees across various channels, including desktop, mobile, and digital signage. This user-friendly platform features a drag-and-drop builder that allows for the creation of polished communications such as emails, newsletters, and alerts without requiring coding skills or design expertise. Additionally, Heed facilitates message distribution through numerous channels, including desktop notifications, corporate backgrounds, mobile applications, and SMS, enabling tailored communications for specific employee groups to enhance engagement. The platform includes integrated analytics that monitor opens, clicks, reads, and feedback in real-time, allowing organizations to assess effectiveness and adjust their strategies accordingly. Furthermore, Heed seamlessly integrates with popular systems like SharePoint, ServiceNow, Salesforce, and Workday, ensuring that communications align smoothly with existing workflows. It also offers survey tools to gather employee feedback, transforming insights into actionable steps, which ultimately contributes to cultivating a more engaged and cohesive workforce. As a result, organizations can significantly improve their internal communication efforts and employee satisfaction.

Description

Eliminate communication silos and simplify enterprise content delivery across your entire workforce. InfoBox provides IT and corporate communications teams with a secure, centralized hub for broadcasting updates, standard operating procedures (SOPs), and operational resources. Designed to overcome the low engagement of legacy intranets and messy email threads, InfoBox pushes targeted updates directly to mobile devices, web applications, and desktop email clients. Core Technical & Platform Capabilities: 1. Granular Role-Based Access & Segmentation: Categorize content delivery by department, location, role, or administrative unit to ensure users receive strictly relevant information. 2. Flexible Authentication & External Access: Support for multi-provider authentication (Google Workspace, Microsoft 365, Yahoo, and personal email accounts) enables secure inclusion of contractors, frontline workers, and external partners without requiring additional core directory domain licenses. 3. Google Workspace /Microsoft 365: Native add-on integration allows users to consume visual updates and company feeds directly inside without additional costs. 4. Cross-Platform Accessibility: Native mobile clients for iOS and Android alongside a unified Web portal (infobox.info) ensure consistent UI/UX across all endpoint devices. 5. No-Code Content Builder & Resource Management: Equips administrators with visual templates for broadcasting policy updates, announcements, and searchable document libraries without IT intervention. 6. Engagement & Usage Analytics: Gain visibility into reach, content consumption, and search trends across the organization.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Google Workspace No 
Microsoft 365 No 
Microsoft SharePoint Yes 
SAP Cloud Platform Yes 
Salesforce Yes 
ServiceNow Yes 
Workday HCM Yes 

Integrations

Amazon Web Services (AWS) No 
Google Workspace Yes 
Microsoft 365 Yes 
Microsoft SharePoint No 
SAP Cloud Platform No 
Salesforce No 
ServiceNow No 
Workday HCM No 

Pricing Details

$12.35 per year
Free Trial Yes 
Free Version No 

Pricing Details

$0.50/user/month
InfoBox base plans start at $0.50/month. For larger or multi-site organizations, we offer custom price sheets and volume-based pricing options upon request.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Heed

Founded

2017

Country

United Kingdom

Website

heed.io

Vendor Details

Company Name

InfoBox

Founded

2016

Country

United States

Website

infobox.info/

Product Features

Emergency Notification

Contact Management No 
Geo Targeting No 
Mass Notifications No 
Scenario Planning No 
Templates No 
Two-Way Communication No 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging No 
Employee Directory No 
Event Calendar No 
File Sharing No 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging No 
Email Management No 
Employee Directory No 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony No 
Video Chat No 
Voice Chat No 

Product Features

Employee Communication Tools

You have knowledge based on information available until October 2023. InfoBox is an innovative platform designed to enhance employee communication and tackle the challenges of corporate messaging. It effectively connects desk-based employees, remote workers, and field teams, providing a unified and dependable channel for disseminating essential information, policy changes, and operational updates promptly. Key Features of InfoBox: 1. Audience Segmentation & Group Management 2. Multi-Channel Communication (Mobile and Web Applications) 3. Instant Push Notifications 4. Centralized Document Distribution and Search Functionality 5. User-Friendly Content Publishing (No Coding Required) 6. Analysis of Employee Engagement and Search Behavior

Activity / News Feed Yes 
Audio / Video Conferencing No 
Blogs Yes 
Chat / Messaging No 
Employee Directory Yes 
Event Calendar Yes 
File Sharing Yes 
Knowledge Management Yes 
Newsletter Management Yes 
Surveys & Feedback Yes 

Frontline Worker Communication

InfoBox serves as a comprehensive mobile communication platform designed to connect management with employees who work outside of traditional office settings. Its goal is to ensure that every frontline worker is consistently informed, engaged, and aligned with company objectives—quickly and securely. InfoBox ensures that the appropriate information reaches the appropriate individuals, every time. With 80% of the global workforce lacking a desktop computer, many internal communication tools overlook these essential team members. InfoBox addresses this issue by sending information directly to employees' mobile devices, eliminating the need for corporate email. Key Features of InfoBox: 1. Customized content streams that are specifically designed for each employee's unique role and location within the organization. 2. Immediate notifications for urgent safety alerts, shift changes, and important corporate communications. 3. A centralized platform for monitoring field-related information, including safety reports, timekeeping compliance, and maintenance records. 4. Secure and seamless access, enabling employees to connect using their personal email addresses without any hassle.

Internal Communications

InfoBox is an innovative internal communication and content distribution platform designed to break down information barriers and keep today's workforce engaged. By replacing lengthy email threads and outdated intranet systems with dynamic visuals and easily searchable feeds, InfoBox guarantees that important updates, announcements, and policy changes reach every employee across all devices. Key Features of InfoBox: 1. Customized News Delivery & Audience Targeting: Employees receive only the information that pertains to their roles. 2. Cross-Platform Content Sharing: Distributes company news simultaneously across both web and mobile applications. 3. Unified Knowledge Repository & Search Functionality: Provides a centralized location for company updates, standard operating procedures, and event announcements. 4. Instant Push Notifications & Engagement Metrics: Notifies employees instantly about critical announcements through mobile alerts. 5. Insights on Engagement: Offers communications managers valuable data on how employees interact with the content.

App Integration Yes 
Blogs Yes 
Chat/Messaging No 
Email Management No 
Employee Directory Yes 
Event Calendar Yes 
Newsletter Management Yes 
Photo Gallery Yes 
Social Sharing Yes 
Survey Management Yes 
Telephony No 
Video Chat No 
Voice Chat No 

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