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Description

Minimize waiting periods and maximize table turnover by implementing rapid systems that enhance the experience for both patrons and staff. Simplify the process of placing orders and settling bills through mobile and online ordering, as well as contactless payment methods and pay-at-table features. Enhance customer retention with loyalty programs, personalized gift cards, and the leading guest engagement app available. Provide seamless mobile and online ordering with options for both pickup and delivery, allowing customers to enjoy your restaurant's cuisine from the comfort of their homes. Increase order accuracy and expedite the payment process by enabling tableside ordering and payments, while also allowing guests to place orders and pay directly from their smartphones. From contactless service at the counter to elegant dining experiences and food trucks, accommodate every dining preference your customers may have. Regardless of whether they choose to order online, tableside, at the counter, or curbside, make sure your POS system is tailored to meet your operational needs effectively. This adaptability ensures a smoother experience for everyone involved.

Description

PAR Engagement enables restaurants to elevate customer relationships by unifying engagement tools under a single, connected ecosystem. It integrates campaign management, digital ordering, loyalty, and guest data into one solution that drives consistency and measurable results. Through PAR Punchh, operators can build long-term loyalty programs with rewards and exclusive offers, while Accelerate adds gamification and AI-driven recommendations to boost participation. The platform’s guest data tools allow restaurants to build profiles from first visit through enrollment, unlocking deeper personalization and smarter segmentation. Its Digital Experience module ensures branded, consistent guest journeys across apps, websites, and other digital channels. Restaurants gain real-time control to launch offers, adjust content, and optimize campaigns for better ROI. With trusted scalability across 89,000+ locations and support from 34 of the top 100 restaurant brands, PAR Engagement proves its reliability and performance. Backed by consulting, onboarding, and ongoing support, it provides restaurants with not just software, but a partner invested in their success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Craftable Yes 
Cuboh Yes 
Desktop.com No 
EZ-Chow Yes 
Eat App Yes 
Flipdish Yes 
GraTrack Yes 
Menuu Yes 
Merchant Centric No 
Olo No 
Otter Yes 
Ready Yes 
Rooam Yes 
SpeedLine Pizza POS No 
Tyro EFTPOS Yes 
Workforce.com Yes 
Yellow Dog Inventory Yes 
Zuppler No 
me&u No 
rezStream Cloud PMS Yes 

Integrations

Craftable No 
Cuboh No 
Desktop.com Yes 
EZ-Chow No 
Eat App No 
Flipdish No 
GraTrack No 
Menuu No 
Merchant Centric Yes 
Olo Yes 
Otter No 
Ready No 
Rooam No 
SpeedLine Pizza POS Yes 
Tyro EFTPOS No 
Workforce.com No 
Yellow Dog Inventory No 
Zuppler Yes 
me&u Yes 
rezStream Cloud PMS No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Heartland Payment Systems

Founded

1997

Country

United States

Website

www.heartland.us/products/point-of-sale/restaurant

Vendor Details

Company Name

PAR Technology

Founded

1968

Country

United States

Website

punchh.com

Product Features

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing Yes 
Inventory Management Yes 
Kitchen Management Yes 
Menu Management No 
Payroll Management Yes 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management No 
Sales Tracking No 
Table Management Yes 
Wait List Management No 
Waitstaff Management Yes 

Restaurant POS

Delivery Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Mobile Access Yes 
Online Ordering No 
Order Management Yes 
Reporting/Analytics Yes 
Separate Checks Yes 
Split Checks Yes 
Table Management Yes 
Tips Management No 

Product Features

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

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