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Average Ratings 0 Ratings

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Description

Heap serves as an all-encompassing digital analytics platform that equips companies with a thorough comprehension of their customers' experiences. By seamlessly tracking every user interaction on both web and mobile interfaces, Heap delivers practical insights aimed at enhancing conversion rates, customer retention, and overall user satisfaction. Utilizing sophisticated data science techniques, the platform pinpoints areas of friction and potential growth, empowering businesses to swiftly make informed, data-driven choices. Featuring robust functionalities such as session replays, heatmaps, and AI-enhanced insights, Heap allows organizations to analyze and refine user behavior throughout each interaction. This holistic approach ensures that businesses can continuously adapt and evolve their strategies to meet customer needs effectively.

Description

Our goal is to assist you in reaching your objectives efficiently. This is why we consolidate all your data into a single platform and employ advanced Machine Learning algorithms for analysis, enabling you to uncover connections between different platforms, gain actionable insights, and ultimately save both time and money while driving your business growth. By optimizing your budget allocation through a model that considers not only the performance of your campaigns but also the various paths your customers take toward conversion, you can eliminate uncertainties surrounding your operations. You can explore any combination of metrics you desire and receive answers to your queries within moments. Additionally, our approach factors in your store's seasonal trends, giving you a comprehensive view of expected revenue, the necessary conditions for achieving it, how to effectively distribute your budget, the number of sessions required from each source, and the size of the marketing audiences you need to target to maximize results. Overall, this holistic analysis empowers you to make informed decisions that drive sustainable growth.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Cerebra Yes 
Chameleon Yes 
CorralData Yes 
DataUnlocker Yes 
Feathery Yes 
MetaRouter Yes 
Oracle Maxymiser Yes 
Pipedream Yes 
RIVN Yes 
SessionStack Yes 
Shift Yes 
Singer Yes 
Supaboard Yes 
Tapcart Yes 
Userflow Yes 
VWO Testing Yes 
WooCommerce No 
Workers by Delos Yes 
interviewing.io Yes 

Integrations

Cerebra No 
Chameleon No 
CorralData No 
DataUnlocker No 
Feathery No 
MetaRouter No 
Oracle Maxymiser No 
Pipedream No 
RIVN No 
SessionStack No 
Shift No 
Singer No 
Supaboard No 
Tapcart No 
Userflow No 
VWO Testing No 
WooCommerce Yes 
Workers by Delos No 
interviewing.io No 

Pricing Details

$500.00/year
Free Trial Yes 
Free Version Yes 

Pricing Details

$79 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Contentsquare

Founded

2012

Country

France

Website

www.heap.io

Vendor Details

Company Name

Sensai Metrics

Website

www.sensaimetrics.io

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Customer Journey Mapping Tools

Action Management No 
Attribution Modeling No 
Behavioral Analytics No 
Collaboration No 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback No 
Templates No 

Data Visualization

Analytics Yes 
Content Management No 
Dashboard Creation No 
Filtered Views Yes 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery Yes 

Marketing Analytics

A/B Testing No 
Campaign Management No 
Channel Attribution No 
Customer Journey Mapping No 
Dashboard No 
Performance Metrics No 
Predictive Analytics No 
ROI Tracking No 
Social Media Metrics No 
Website Analytics No 

Marketing Attribution

Attribution Modeling No 
Audience Segmentation No 
Conversion Tracking No 
Cross-Channel Attribution No 
Customer Journey Mapping No 
Multi-Touch Attribution No 
Predictive Analytics No 
ROI Tracking No 

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop No 
Drill Down Yes 
Email Reports No 
Financial Reports No 
Forecasting Yes 
Marketing Reports Yes 
OLAP No 
Report Export Yes 
Sales Reports Yes 
Scheduled / Automated Reports No 

Web Analytics

Campaign Management Yes 
Conversion Tracking Yes 
Form Analytics No 
Goal Tracking No 
Keyword Tracking Yes 
Multiple Site Management Yes 
Pageview Tracking Yes 
Referral Source Tracking Yes 
Site Search Tracking Yes 
Time on Site Tracking No 
User Interaction Tracking Yes 

Product Features

Marketing Analytics

A/B Testing No 
Campaign Management No 
Channel Attribution No 
Customer Journey Mapping No 
Dashboard No 
Performance Metrics No 
Predictive Analytics No 
ROI Tracking No 
Social Media Metrics No 
Website Analytics No 

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