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Description

Heap serves as an all-encompassing digital analytics platform that equips companies with a thorough comprehension of their customers' experiences. By seamlessly tracking every user interaction on both web and mobile interfaces, Heap delivers practical insights aimed at enhancing conversion rates, customer retention, and overall user satisfaction. Utilizing sophisticated data science techniques, the platform pinpoints areas of friction and potential growth, empowering businesses to swiftly make informed, data-driven choices. Featuring robust functionalities such as session replays, heatmaps, and AI-enhanced insights, Heap allows organizations to analyze and refine user behavior throughout each interaction. This holistic approach ensures that businesses can continuously adapt and evolve their strategies to meet customer needs effectively.

Description

In the ever-evolving world of eCommerce, Luz empowers you to make decisions backed by data that foster substantial growth. Unlike any other platform, it consolidates all the essential DTC tools into a single hub. You can uncover profound insights about your customers, business, and competitors, positioning yourself for large-scale success. Our dedicated data engineers continuously gather, cleanse, and verify the information we track, ensuring that you receive reliable and actionable insights. Designed with user-friendliness at its core, our platform enables you to grasp and act upon valuable insights from your very first login. Say goodbye to the necessity of a dedicated data science team; Luz delivers customized, actionable insights to steer you and your team toward your goals. When data is easily accessible, it catalyzes innovation, leads to superior products, and enhances the experiences of individuals throughout the eCommerce landscape. Accessible data benefits everyone involved, paving the way for collaboration and shared growth strategies. Prepare to share your competitive landscape and roadmap for expansion.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Contentsquare Yes 
Kameleoon Yes 
Ketch Yes 
Klaviyo No 
Looker No 
MetaRouter Yes 
Mode Yes 
Numeric Yes 
PeakCommerce Yes 
Product Fruits Yes 
RIVN Yes 
Rambox Yes 
Rippling Yes 
Sitejet Yes 
Split Yes 
Stackpile Yes 
Startdeliver Yes 
Tableau No 
Userflow Yes 
interviewing.io Yes 

Integrations

Contentsquare No 
Kameleoon No 
Ketch No 
Klaviyo Yes 
Looker Yes 
MetaRouter No 
Mode No 
Numeric No 
PeakCommerce No 
Product Fruits No 
RIVN No 
Rambox No 
Rippling No 
Sitejet No 
Split No 
Stackpile No 
Startdeliver No 
Tableau Yes 
Userflow No 
interviewing.io No 

Pricing Details

$500.00/year
Free Trial Yes 
Free Version Yes 

Pricing Details

$399 one-time payment
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Contentsquare

Founded

2012

Country

France

Website

www.heap.io

Vendor Details

Company Name

Luz

Country

United States

Website

www.tryluz.com/why-luz

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Customer Journey Mapping Tools

Action Management No 
Attribution Modeling No 
Behavioral Analytics No 
Collaboration No 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback No 
Templates No 

Data Visualization

Analytics Yes 
Content Management No 
Dashboard Creation No 
Filtered Views Yes 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery Yes 

Marketing Analytics

A/B Testing No 
Campaign Management No 
Channel Attribution No 
Customer Journey Mapping No 
Dashboard No 
Performance Metrics No 
Predictive Analytics No 
ROI Tracking No 
Social Media Metrics No 
Website Analytics No 

Marketing Attribution

Attribution Modeling No 
Audience Segmentation No 
Conversion Tracking No 
Cross-Channel Attribution No 
Customer Journey Mapping No 
Multi-Touch Attribution No 
Predictive Analytics No 
ROI Tracking No 

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop No 
Drill Down Yes 
Email Reports No 
Financial Reports No 
Forecasting Yes 
Marketing Reports Yes 
OLAP No 
Report Export Yes 
Sales Reports Yes 
Scheduled / Automated Reports No 

Web Analytics

Campaign Management Yes 
Conversion Tracking Yes 
Form Analytics No 
Goal Tracking No 
Keyword Tracking Yes 
Multiple Site Management Yes 
Pageview Tracking Yes 
Referral Source Tracking Yes 
Site Search Tracking Yes 
Time on Site Tracking No 
User Interaction Tracking Yes 

Alternatives

Alternatives

G-data Reviews

G-data

Genetsis g-commerce