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Average Ratings 0 Ratings
Description
HealthRide is a scheduling and dispatch software specifically designed for non-emergency medical transportation (NEMT) providers, utilizing an AI assistant that efficiently handles ride bookings at your request. This software caters to a range of companies, regardless of whether they operate a single van or manage extensive fleets.
With Ryder Go, you can streamline your entire day's planning in just a click, taking into account time constraints, vehicle specifications, and driver availability. After reviewing the plan, you can approve it, and Ryder AI will make adjustments as needed, always with your consent.
Dispatchers benefit from a comprehensive overview of the day's operations presented on a single dashboard, allowing for easy drag-and-drop assignments. Meanwhile, drivers can access trip details through a user-friendly iPhone and Android app that continues to function even without cellular connectivity.
Trips from MTM, Alivi, and Sentry automatically populate your dashboard, which also includes built-in standing orders and will-call returns. Additionally, you can conveniently convert completed trips into invoices that feature pay-online links and stored payment methods for customer convenience.
The service is priced at $59 per vehicle each month, encompassing all features without additional setup fees, per-ride charges, or binding contracts. You will also receive support from knowledgeable professionals in the NEMT industry during the onboarding process to ensure a smooth transition.
All demonstrations are showcased through screenshots that feature sample data for prospective users to review.
Description
Transform the rider experience with the most adaptable agency-managed demand-response system available. With TransLoc OnDemand, utilizing demand-response transit has become incredibly straightforward. Provide riders with flexible choices without straining your operational capacity. Dispatchers have the ability to oversee rides that are pending, in-progress, or completed, and they can also arrange call-in rides seamlessly. Upon receiving a request, drivers are promptly notified through a mobile application and are dispatched based on GPS tracking. By consolidating ride requests along similar routes, wait times are minimized for passengers. Additionally, rides can be restricted according to set service times and designated geographic areas. Riders can effortlessly arrange for a ride using a mobile app, making it simple to choose pick-up and drop-off points. They can track their vehicle in real-time, get alerts as it nears their location, and modify or cancel their requests if needed. Furthermore, riders have the convenience of making immediate payments for their fares directly within the app, enhancing their overall experience. This innovative approach not only simplifies transit for users but also optimizes service efficiency for agencies.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Concept3D
No
Pricing Details
$59
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
HealthRide
Website
healthride.app
Vendor Details
Company Name
TransLoc
Founded
2004
Country
United States
Website
transloc.com/microtransit-ondemand-software/
Product Features
NEMT
Automated Scheduling
No
Billing and Invoicing
No
Client Notifications
No
Computer Aided Dispatch
No
Customer Database
No
Fuel Management
No
Import / Export Data
No
In-Vehicle Hardware
No
Mileage Tracking
No
Online Booking
No
Order Management
No
Reporting
No
Routing
No
Scheduling
No
Vehicle Tracking
No
Product Features
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
No
Customer Database
No
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
No
Routing
No
Scheduling
No
Vehicle Tracking
No
Alternatives
No Alternatives