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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

HealthRide is a scheduling and dispatch software specifically designed for non-emergency medical transportation (NEMT) providers, utilizing an AI assistant that efficiently handles ride bookings at your request. This software caters to a range of companies, regardless of whether they operate a single van or manage extensive fleets. With Ryder Go, you can streamline your entire day's planning in just a click, taking into account time constraints, vehicle specifications, and driver availability. After reviewing the plan, you can approve it, and Ryder AI will make adjustments as needed, always with your consent. Dispatchers benefit from a comprehensive overview of the day's operations presented on a single dashboard, allowing for easy drag-and-drop assignments. Meanwhile, drivers can access trip details through a user-friendly iPhone and Android app that continues to function even without cellular connectivity. Trips from MTM, Alivi, and Sentry automatically populate your dashboard, which also includes built-in standing orders and will-call returns. Additionally, you can conveniently convert completed trips into invoices that feature pay-online links and stored payment methods for customer convenience. The service is priced at $59 per vehicle each month, encompassing all features without additional setup fees, per-ride charges, or binding contracts. You will also receive support from knowledgeable professionals in the NEMT industry during the onboarding process to ensure a smooth transition. All demonstrations are showcased through screenshots that feature sample data for prospective users to review.

Description

Transform the rider experience with the most adaptable agency-managed demand-response system available. With TransLoc OnDemand, utilizing demand-response transit has become incredibly straightforward. Provide riders with flexible choices without straining your operational capacity. Dispatchers have the ability to oversee rides that are pending, in-progress, or completed, and they can also arrange call-in rides seamlessly. Upon receiving a request, drivers are promptly notified through a mobile application and are dispatched based on GPS tracking. By consolidating ride requests along similar routes, wait times are minimized for passengers. Additionally, rides can be restricted according to set service times and designated geographic areas. Riders can effortlessly arrange for a ride using a mobile app, making it simple to choose pick-up and drop-off points. They can track their vehicle in real-time, get alerts as it nears their location, and modify or cancel their requests if needed. Furthermore, riders have the convenience of making immediate payments for their fares directly within the app, enhancing their overall experience. This innovative approach not only simplifies transit for users but also optimizes service efficiency for agencies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Concept3D No 

Integrations

Concept3D Yes 

Pricing Details

$59
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HealthRide

Website

healthride.app

Vendor Details

Company Name

TransLoc

Founded

2004

Country

United States

Website

transloc.com/microtransit-ondemand-software/

Product Features

NEMT

Automated Scheduling No 
Billing and Invoicing No 
Client Notifications No 
Computer Aided Dispatch No 
Customer Database No 
Fuel Management No 
Import / Export Data No 
In-Vehicle Hardware No 
Mileage Tracking No 
Online Booking No 
Order Management No 
Reporting No 
Routing No 
Scheduling No 
Vehicle Tracking No 

Product Features

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking No 

Alternatives

No Alternatives

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