Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Finance professionals within local governments face the challenging responsibility of managing various revenue programs, fostering community relationships, and implementing the necessary technology and processes to integrate these elements effectively. The selection of an appropriate software provider can significantly enhance the efficiency of revenue collection, customer service, and long-term financial strategies. HdL Prime is a robust software solution specifically engineered to cater to the distinct requirements of municipal revenue administration programs. By supporting various programs such as business licenses, taxes, lodging fees, and other locally managed revenue streams, HdL Prime simplifies the intricate challenges local governments and their communities encounter in handling revenue matters. Furthermore, being a cloud-based platform, HdL Prime provides cutting-edge technology, ensuring convenience and accessibility for municipalities while enhancing collaboration with their communities. This innovative approach helps local governments not only to streamline their processes but also to foster stronger ties with residents.

Description

QScend Technologies, Inc. stands out as a top-tier provider of web-based software designed specifically for local and county governments, effectively managing citizen requests. With our innovative citizen request management solution, numerous government agencies and call centers nationwide have enhanced their service delivery, streamlined operations, and optimized their performance metrics. This success has established us as the go-to choice for CRM/311 software across the United States, reflecting our commitment to improving municipal services and fostering community engagement. Our software not only addresses current needs but also adapts to the evolving demands of local governance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

The HdL Companies

Founded

1983

Country

United States

Website

www.hdlcompanies.com/services/software

Vendor Details

Company Name

QScend Technologies

Founded

1998

Country

United States

Website

www.qscend.com

Product Features

Government

Budgeting & Forecasting Yes 
Code Enforcement No 
Compliance Management Yes 
Fixed Asset Management No 
Inventory Management No 
License Issuance Yes 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment Yes 
Utility Billing Yes 
Work Order Management No 

Product Features

Code Enforcement

Case Management Yes 
Code Maintenance No 
Document Management No 
Fee Maintenance No 
GIS No 
Inspection Management No 
Letter Generation No 
Photo Management No 
Planning & Zoning No 
Violation History No 
Weed Abatement Control No 

Municipal

Animal Licensing No 
Code Enforcement Yes 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Public Works

Billing & Invoicing No 
Compliance Management No 
Contract Management No 
Customer Database No 
Document Management No 
Equipment Maintenance No 
Fixed Asset Management No 
Job Costing No 
Project Management No 
Service Request Management Yes 
Work Order Management Yes 

Service Desk

CMDB No 
Change Management No 
IT Asset Management No 
Incident Management Yes 
Knowledge Base Yes 
Mobile Access No 
Procurement Management No 
Remote Control No 
SLA Management No 
Self Service Portal Yes 

Alternatives

Alternatives

MuniciPAL Reviews

MuniciPAL

Paragon Consulting Services
CORe360 Reviews

CORe360

Municipal Systems
Curate Reviews

Curate

FiscalNote