Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Finance professionals within local governments face the challenging responsibility of managing various revenue programs, fostering community relationships, and implementing the necessary technology and processes to integrate these elements effectively. The selection of an appropriate software provider can significantly enhance the efficiency of revenue collection, customer service, and long-term financial strategies. HdL Prime is a robust software solution specifically engineered to cater to the distinct requirements of municipal revenue administration programs. By supporting various programs such as business licenses, taxes, lodging fees, and other locally managed revenue streams, HdL Prime simplifies the intricate challenges local governments and their communities encounter in handling revenue matters. Furthermore, being a cloud-based platform, HdL Prime provides cutting-edge technology, ensuring convenience and accessibility for municipalities while enhancing collaboration with their communities. This innovative approach helps local governments not only to streamline their processes but also to foster stronger ties with residents.
Description
QScend Technologies, Inc. stands out as a top-tier provider of web-based software designed specifically for local and county governments, effectively managing citizen requests. With our innovative citizen request management solution, numerous government agencies and call centers nationwide have enhanced their service delivery, streamlined operations, and optimized their performance metrics. This success has established us as the go-to choice for CRM/311 software across the United States, reflecting our commitment to improving municipal services and fostering community engagement. Our software not only addresses current needs but also adapts to the evolving demands of local governance.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
The HdL Companies
Founded
1983
Country
United States
Website
www.hdlcompanies.com/services/software
Vendor Details
Company Name
QScend Technologies
Founded
1998
Country
United States
Website
www.qscend.com
Product Features
Government
Budgeting & Forecasting
Yes
Code Enforcement
No
Compliance Management
Yes
Fixed Asset Management
No
Inventory Management
No
License Issuance
Yes
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
Yes
Utility Billing
Yes
Work Order Management
No
Product Features
Code Enforcement
Case Management
Yes
Code Maintenance
No
Document Management
No
Fee Maintenance
No
GIS
No
Inspection Management
No
Letter Generation
No
Photo Management
No
Planning & Zoning
No
Violation History
No
Weed Abatement Control
No
Municipal
Animal Licensing
No
Code Enforcement
Yes
Fund Accounting
No
Inventory Management
No
License Issuance
No
Parking Management
No
Permit Issuance
No
Planning & Zoning
No
Property Database
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
Yes
Public Works
Billing & Invoicing
No
Compliance Management
No
Contract Management
No
Customer Database
No
Document Management
No
Equipment Maintenance
No
Fixed Asset Management
No
Job Costing
No
Project Management
No
Service Request Management
Yes
Work Order Management
Yes
Service Desk
CMDB
No
Change Management
No
IT Asset Management
No
Incident Management
Yes
Knowledge Base
Yes
Mobile Access
No
Procurement Management
No
Remote Control
No
SLA Management
No
Self Service Portal
Yes