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Description
Hazelchat serves as a hosted AI chat solution tailored for business websites, allowing companies to customize it using specific pages, PDFs, documents, and verified responses. After training the chat agent, businesses can privately test it before integrating it as an embedded chat widget on their site. This intelligent agent provides answers to visitors utilizing the approved materials, cites the sources, and guides users toward actions like booking appointments, making purchases, starting trials, or submitting inquiries. In instances where it cannot provide an answer, it informs the user, presents a contact option, and logs the question for future analysis. Hazelchat can be seamlessly incorporated via its plugins for WordPress, applications for Webflow and Wix, or through an embed code. Users can access a free plan that allows for 50 responses each month for a single website without requiring credit card information, while subscription options begin at $39/month or €39/month, based on the user's location and currency. Additionally, businesses can easily scale their usage as needed, making Hazelchat a flexible option for customer engagement.
Description
thatChat is a self-hosted platform designed for AI chatting and customer support specifically tailored for websites and online retail businesses. Companies can implement it on various platforms like PHP hosting, a VPS, Docker, or their own servers, and integrate a chat widget that responds to visitor inquiries by utilizing the content from their websites, documents, and knowledge bases. This platform boasts numerous features, such as answering frequently asked questions, capturing leads, handling appointment requests, addressing e-commerce product inquiries, maintaining conversation history, and facilitating a seamless transition from AI to human agents. Additionally, teams have the option to connect their preferred AI service provider’s API keys, including options like OpenAI, Anthropic Claude, Google Gemini, and Groq, while also supporting provider routing and fallback mechanisms. Modules for both WordPress and PrestaShop are offered, alongside a REST API and webhooks to enhance functionality. Importantly, all conversation and knowledge data is retained on the customer’s own infrastructure, and billing for AI usage is managed separately by the chosen provider. To further enhance user experience, a mobile application for operators is available, allowing them to manage and respond to ongoing conversations efficiently. This comprehensive suite makes thatChat a versatile option for businesses seeking robust customer interaction solutions.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
WordPress
Yes
Claude
No
Framer
Yes
Gemini
No
Groq
No
OpenAI
No
PrestaShop
No
Webflow
Yes
Wix
Yes
Integrations
WordPress
Yes
Claude
Yes
Framer
No
Gemini
Yes
Groq
Yes
OpenAI
Yes
PrestaShop
Yes
Webflow
No
Wix
No
Pricing Details
$39/month
Starter starts at $39/month for monthly billing (the EU/EEA price is €39/month). Annual billing is discounted by two months; the Wix listing displays $32.50/month as its yearly-billing equivalent. Starter includes 750 answers per month. The free plan includes 50 answers per month. A 7-day trial includes 200 answers and requires a payment method.
Free Trial
Yes
Free Version
Yes
Pricing Details
$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Hazelchat
Country
Germany
Website
hazelchat.co
Vendor Details
Company Name
La Luce
Founded
2013
Country
Czech Republic
Website
www.thatchat.ai/en/
Product Features
Product Features
Alternatives
Alternatives
No Alternatives