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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Hazelchat serves as a hosted AI chat solution tailored for business websites, allowing companies to customize it using specific pages, PDFs, documents, and verified responses. After training the chat agent, businesses can privately test it before integrating it as an embedded chat widget on their site. This intelligent agent provides answers to visitors utilizing the approved materials, cites the sources, and guides users toward actions like booking appointments, making purchases, starting trials, or submitting inquiries. In instances where it cannot provide an answer, it informs the user, presents a contact option, and logs the question for future analysis. Hazelchat can be seamlessly incorporated via its plugins for WordPress, applications for Webflow and Wix, or through an embed code. Users can access a free plan that allows for 50 responses each month for a single website without requiring credit card information, while subscription options begin at $39/month or €39/month, based on the user's location and currency. Additionally, businesses can easily scale their usage as needed, making Hazelchat a flexible option for customer engagement.

Description

Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Wix Yes 
WordPress Yes 
ChatGPT No 
Cisco Webex No 
Claude No 
Easyflow No 
Facebook Messenger No 
Framer Yes 
Gemini No 
Gemini Enterprise No 
Gmail No 
Google Chat No 
Microsoft Teams No 
Shopify No 
Slack No 
Webflow Yes 
WhatsApp No 
Zapier No 
Zoom No 

Integrations

Wix Yes 
WordPress Yes 
ChatGPT Yes 
Cisco Webex Yes 
Claude Yes 
Easyflow Yes 
Facebook Messenger Yes 
Framer No 
Gemini Yes 
Gemini Enterprise Yes 
Gmail Yes 
Google Chat Yes 
Microsoft Teams Yes 
Shopify Yes 
Slack Yes 
Webflow No 
WhatsApp Yes 
Zapier Yes 
Zoom Yes 

Pricing Details

$39/month
Starter starts at $39/month for monthly billing (the EU/EEA price is €39/month). Annual billing is discounted by two months; the Wix listing displays $32.50/month as its yearly-billing equivalent. Starter includes 750 answers per month. The free plan includes 50 answers per month. A 7-day trial includes 200 answers and requires a payment method.
Free Trial Yes 
Free Version Yes 

Pricing Details

$39 per month
Billed monthly or annually.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Hazelchat

Country

Germany

Website

hazelchat.co

Vendor Details

Company Name

Social Intents

Founded

2017

Country

United States

Website

www.socialintents.com

Product Features

Product Features

Chatbot

Call to Action Yes 
Context and Coherence No 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning No 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant No 

Conversational Marketing

Appointment Scheduling Yes 
Audience Segmentation Yes 
Chatbot Yes 
Email Automation Yes 
Group Messaging Yes 
Human Handover Yes 
Lead Distribution Yes 
Lead Qualification Yes 
Mobile Messaging Yes 
Multi-Channel Communication Yes 
Product Recommendations Yes 
Video Chat Yes 

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management No 
Video Content No 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management Yes 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration Yes 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management No 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Alternatives

No Alternatives

Alternatives

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