Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Slack has revolutionized our communication methods, and now it’s essential for People Tech to evolve as well. Introducing Hazel, the pioneering Team Feedback application specifically designed for Slack users. Explore how this innovative tool can foster a culture where feedback is both consistent and meaningful, all while ensuring that employees find it engaging and user-friendly. When we refer to its intelligence, we mean it; the app tailors each inquiry automatically by analyzing hundreds of data points, thus ensuring that feedback is both relevant and timely. Managers gain insights into each team member's emotional state, identify those in need of assistance, and recognize which discussions need to occur during upcoming one-on-ones. The feedback is transformed into a customized action plan for every manager, featuring targeted learning opportunities. This goes beyond a mere checklist; the system’s automatic follow-up process enforces accountability and verifies that concerns have been addressed. Additionally, you can monitor employee morale and sentiment patterns over time, while also gaining insights into the effectiveness of management across the organization. Equip your leadership team with actionable data that drives improvement and enhances overall team dynamics. This holistic approach ensures that every member feels valued and heard within their workplace.
Description
Mentor is a personalized platform designed for one-on-one customer feedback, making it effortless to create exceptional customer experiences. Successful businesses are often a result of satisfied customers, which stems from tailored interactions. With Mentor, you can gather, monitor, and assess customer feedback in real-time, allowing you to promptly address any issues that arise. Gain insight into your customers' situations and filter their feedback based on particular events. Utilizing advanced AI technology, our platform evaluates customer emotions and sorts feedback into positive, negative, or neutral categories. Customers have various options for submitting their feedback, including open text fields, surveys, images, or videos. Mentor transcends the typical customer satisfaction survey by providing data that is factual and driven by customer input, allowing you to pinpoint specific experiences and deliver personalized solutions effectively. By leveraging these insights, businesses can continuously improve their services and foster deeper connections with their clientele.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Hazel
Founded
2016
Country
United States
Website
hazelhq.com
Vendor Details
Company Name
Custom Solutions Group
Country
United States
Website
www.csgglobal.com
Product Features
Training
Academic / Education
No
Asynchronous Learning
Yes
Blended Learning
No
Built-In Course Authoring
No
Built-in LMS
No
Certification Management
No
Corporate / Business
No
Learner Portal
No
Mobile Learning
Yes
Simulation
No
Synchronous Learning
No
Training Companies
No
eCommerce
No
Product Features
Training
Academic / Education
Yes
Asynchronous Learning
Yes
Blended Learning
Yes
Built-In Course Authoring
Yes
Built-in LMS
Yes
Certification Management
No
Corporate / Business
Yes
Learner Portal
Yes
Mobile Learning
Yes
Simulation
Yes
Synchronous Learning
No
Training Companies
Yes
eCommerce
No