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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our platform meticulously tracks potential threats and assesses risk levels, empowering leaders and operators to make informed decisions when it is most crucial. Rather than sifting through a vast array of data to extract actionable threat intelligence, we prioritize establishing a framework that converts human insights into models capable of addressing intricate security challenges. By employing advanced analytics, we can systematically evaluate and rank the most pressing threat indicators, ensuring they reach the appropriate stakeholders promptly. Additionally, we have developed a seamlessly integrated suite of web and mobile applications that allows users to effectively oversee their vital assets and manage incident responses. This culminates in our Haystax Analytics Platform, available both on-premises and in the cloud, designed for proactive threat identification, enhanced situational awareness, and streamlined information sharing. Join us to discover more about how our innovative solutions can safeguard your organization!

Description

Comprehensive protection against threats and enhanced productivity for both on-site and remote work environments is provided seamlessly. Every interaction with customers is automatically scored and results are delivered to agents promptly. Agents receive customized coaching based on their interactions with customers, which is tailored to help them improve. Continuous capture of webcam images and live video/audio streaming helps detect security threats and productivity issues in real-time. Dynamic risk assessment and vulnerability scanning work to identify potential insider threats before they escalate into significant dangers. All employee activities are documented through video and audio recordings, session captures, immovable logs, and alert systems. Users have the opportunity to connect with their supervisors and peers to exchange valuable insights and motivate one another. Security and productivity-related incidents can be flagged for a streamlined workflow process, ensuring that appropriate measures are taken. Notably, agents benefit from automated note-taking during calls, which is then integrated into the CRM system for easy access. Additionally, workflows can be customized for specific triggered events, enhancing overall operational efficiency. Furthermore, this system not only safeguards the work environment but also fosters a culture of collaboration and continuous improvement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Rekognition No 

Integrations

Amazon Rekognition Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Haystax Technology

Founded

2012

Country

United States

Website

haystax.com/platform/

Vendor Details

Company Name

Trendzact

Country

United States

Website

trendzact.com/platform/

Product Features

IT Security

Anti Spam No 
Anti Virus No 
Email Attachment Protection Yes 
Event Tracking Yes 
IP Protection Yes 
Internet Usage Monitoring No 
Intrusion Detection System No 
Spyware Removal No 
Two-Factor Authentication No 
Vulnerability Scanning No 
Web Threat Management Yes 
Web Traffic Reporting No 

Network Security

Access Control No 
Analytics / Reporting No 
Compliance Reporting No 
Firewalls No 
Internet Usage Monitoring No 
Intrusion Detection System No 
Threat Response No 
VPN No 
Vulnerability Scanning No 

Product Features

Employee Monitoring

Activity Monitoring No 
Browsing History No 
Email Monitoring No 
Keystroke Recording No 
Productivity Analysis No 
Remote Control No 
Screen Activity Recording No 
Time & Attendance No 
Time Tracking No 

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