Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our platform meticulously tracks potential threats and assesses risk levels, empowering leaders and operators to make informed decisions when it is most crucial. Rather than sifting through a vast array of data to extract actionable threat intelligence, we prioritize establishing a framework that converts human insights into models capable of addressing intricate security challenges. By employing advanced analytics, we can systematically evaluate and rank the most pressing threat indicators, ensuring they reach the appropriate stakeholders promptly. Additionally, we have developed a seamlessly integrated suite of web and mobile applications that allows users to effectively oversee their vital assets and manage incident responses. This culminates in our Haystax Analytics Platform, available both on-premises and in the cloud, designed for proactive threat identification, enhanced situational awareness, and streamlined information sharing. Join us to discover more about how our innovative solutions can safeguard your organization!
Description
Comprehensive protection against threats and enhanced productivity for both on-site and remote work environments is provided seamlessly. Every interaction with customers is automatically scored and results are delivered to agents promptly. Agents receive customized coaching based on their interactions with customers, which is tailored to help them improve. Continuous capture of webcam images and live video/audio streaming helps detect security threats and productivity issues in real-time. Dynamic risk assessment and vulnerability scanning work to identify potential insider threats before they escalate into significant dangers. All employee activities are documented through video and audio recordings, session captures, immovable logs, and alert systems. Users have the opportunity to connect with their supervisors and peers to exchange valuable insights and motivate one another. Security and productivity-related incidents can be flagged for a streamlined workflow process, ensuring that appropriate measures are taken. Notably, agents benefit from automated note-taking during calls, which is then integrated into the CRM system for easy access. Additionally, workflows can be customized for specific triggered events, enhancing overall operational efficiency. Furthermore, this system not only safeguards the work environment but also fosters a culture of collaboration and continuous improvement.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Rekognition
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Haystax Technology
Founded
2012
Country
United States
Website
haystax.com/platform/
Vendor Details
Company Name
Trendzact
Country
United States
Website
trendzact.com/platform/
Product Features
IT Security
Anti Spam
No
Anti Virus
No
Email Attachment Protection
Yes
Event Tracking
Yes
IP Protection
Yes
Internet Usage Monitoring
No
Intrusion Detection System
No
Spyware Removal
No
Two-Factor Authentication
No
Vulnerability Scanning
No
Web Threat Management
Yes
Web Traffic Reporting
No
Network Security
Access Control
No
Analytics / Reporting
No
Compliance Reporting
No
Firewalls
No
Internet Usage Monitoring
No
Intrusion Detection System
No
Threat Response
No
VPN
No
Vulnerability Scanning
No
Product Features
Employee Monitoring
Activity Monitoring
No
Browsing History
No
Email Monitoring
No
Keystroke Recording
No
Productivity Analysis
No
Remote Control
No
Screen Activity Recording
No
Time & Attendance
No
Time Tracking
No