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Description
Hatch Tickets is a UK-based platform that specializes in booking and ticketing for leisure venues offering timed experiences such as soft play areas, trampoline parks, ice skating rinks, escape rooms, and seasonal attractions. The platform efficiently manages bookings, particularly in scenarios where slots are limited, ensuring that customers can secure their desired times.
Each participating venue is provided with a customized booking page on a dedicated subdomain, enhancing their brand visibility. Payments are processed directly into the venue's Stripe account, meaning that the venue retains its status as the merchant of record without Hatch ever holding any funds.
Features include the ability to manage recurring sessions and special events, maintain real-time availability with capacity limits, and offer various ticket types, add-ons, discount codes, and off-peak pricing options. Upon arrival, customers can easily enter with QR tickets scanned via a phone or tablet, while a built-in till facilitates walk-in customers through a card reader, ensuring seamless online and in-person transactions.
Following a sale, the system automatically builds a mailing list, prompts visitors for reviews, and follows up on abandoned carts. Moreover, businesses that operate multiple venues can manage all their locations under a single login, with each venue maintaining its unique branding and Stripe account.
There are no monthly fees associated with the service; instead, Hatch charges a straightforward 3% fee at the time of sale. This innovative approach not only streamlines the booking process but also enhances the overall customer experience for both venues and patrons alike.
Description
Integrating interactive maps into your website can serve as an effective promotional tool for your venue, helping users explore the space before their visit. These maps not only showcase your parking facilities and public transport options but also provide directions from the user's home to your location. By expanding this solution to large screens, visitors can access wayfinding features via digital kiosks, and once they locate the information they need, they can easily scan a QR code to continue their navigation on their mobile devices. Proximi.io's platform is designed with an API-first approach, ensuring swift integration with your existing applications, databases, and other systems. As the preferred provider for those requiring comprehensive use cases and customization, Proximi.io offers a reliable foundation for businesses looking to develop their own products. We handle the intricate details of positioning and navigation logic, allowing you to concentrate on creating exceptional applications while enhancing user experience at your venue. With our solution, not only do you simplify visitor navigation, but you also elevate their overall experience prior to arriving.
API Access
Has API
No
API Access
Has API
No
Integrations
Google
No
Mailchimp
No
Stripe
No
Pricing Details
No monthly fee, 3% per booking
Free Trial
No
Free Version
No
Pricing Details
$55 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Hatch Tickets LTD
Founded
2026
Country
United Kingdom
Website
hatchtickets.co.uk
Vendor Details
Company Name
proximi.io
Founded
2014
Country
Finland
Website
proximi.io
Product Features
Ticketing
Barcode / Ticket Scanning
Yes
Box Office Management
No
Concessions Management
No
Customer Database
No
Event Management
Yes
Fundraising Management
No
General Admission
Yes
Kiosk Ticketing
No
Mobile Ticketing
Yes
Online Ticketing
Yes
Onsite Ticketing
Yes
POS
Yes
Print-at-Home
No
Reserved Seating
No
Season Tickets
No
Ticket Brokering
No
VIP & Discount Tickets
No
Product Features
Mobility
App Management
Yes
Barcode Scanning
No
Compliance Management
No
Content Management
Yes
Data Collection
Yes
Data Management
Yes
File Management
Yes
Forms Automation
No
Mobile Messaging
Yes
Remote Access
No
Remote Systems Monitoring
Yes
