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Description
Hatch Tickets is a UK-based platform that specializes in booking and ticketing for leisure venues offering timed experiences such as soft play areas, trampoline parks, ice skating rinks, escape rooms, and seasonal attractions. The platform efficiently manages bookings, particularly in scenarios where slots are limited, ensuring that customers can secure their desired times.
Each participating venue is provided with a customized booking page on a dedicated subdomain, enhancing their brand visibility. Payments are processed directly into the venue's Stripe account, meaning that the venue retains its status as the merchant of record without Hatch ever holding any funds.
Features include the ability to manage recurring sessions and special events, maintain real-time availability with capacity limits, and offer various ticket types, add-ons, discount codes, and off-peak pricing options. Upon arrival, customers can easily enter with QR tickets scanned via a phone or tablet, while a built-in till facilitates walk-in customers through a card reader, ensuring seamless online and in-person transactions.
Following a sale, the system automatically builds a mailing list, prompts visitors for reviews, and follows up on abandoned carts. Moreover, businesses that operate multiple venues can manage all their locations under a single login, with each venue maintaining its unique branding and Stripe account.
There are no monthly fees associated with the service; instead, Hatch charges a straightforward 3% fee at the time of sale. This innovative approach not only streamlines the booking process but also enhances the overall customer experience for both venues and patrons alike.
Description
The sophisticated software for planning concerts, known as The Agenda, includes various views such as the "what's happening" view, daily, weekly, monthly, seasonal, and selection views. Users have the ability to filter the Calendar based on numerous criteria and customize it to their preference. All data entered can be displayed in The Agenda, which even incorporates ticket sales details. An intuitive wizard facilitates the booking process, allowing users to generate reports and access a plethora of additional features. Additionally, the CRM module efficiently consolidates all information related to contacts and relationships, ensuring it is both robust and extensive. Users can take advantage of advanced export capabilities, connect emails, and send invitations seamlessly. Each contact can be associated with multiple companies and can have unique addresses and types assigned, along with the option to link photos and documents, enhancing the management experience significantly. This comprehensive approach not only streamlines event planning but also enriches user engagement through effective relationship management.
API Access
Has API
No
API Access
Has API
No
Integrations
Google
No
Mailchimp
No
Stripe
No
Pricing Details
No monthly fee, 3% per booking
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Hatch Tickets LTD
Founded
2026
Country
United Kingdom
Website
hatchtickets.co.uk
Vendor Details
Company Name
Event Software Benelux
Country
Netherlands
Website
eventsoftwarebenelux.com
Product Features
Ticketing
Barcode / Ticket Scanning
Yes
Box Office Management
No
Concessions Management
No
Customer Database
No
Event Management
Yes
Fundraising Management
No
General Admission
Yes
Kiosk Ticketing
No
Mobile Ticketing
Yes
Online Ticketing
Yes
Onsite Ticketing
Yes
POS
Yes
Print-at-Home
No
Reserved Seating
No
Season Tickets
No
Ticket Brokering
No
VIP & Discount Tickets
No
Product Features
Festival Management
Artist Management
No
Barcode / Ticket Scanning
No
CRM
No
Contract Management
No
Credential Management
No
Staff Scheduling
No
Ticketing
No
Transportation Management
No
Vendor Management
No
Volunteer Management
No
Ticketing
Barcode / Ticket Scanning
No
Box Office Management
No
Concessions Management
No
Customer Database
No
Event Management
Yes
Fundraising Management
Yes
General Admission
Yes
Kiosk Ticketing
No
Mobile Ticketing
No
Online Ticketing
Yes
Onsite Ticketing
Yes
POS
No
Print-at-Home
No
Reserved Seating
No
Season Tickets
No
Ticket Brokering
No
VIP & Discount Tickets
Yes
