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Description
Hatch Tickets is a UK-based platform that specializes in booking and ticketing for leisure venues offering timed experiences such as soft play areas, trampoline parks, ice skating rinks, escape rooms, and seasonal attractions. The platform efficiently manages bookings, particularly in scenarios where slots are limited, ensuring that customers can secure their desired times.
Each participating venue is provided with a customized booking page on a dedicated subdomain, enhancing their brand visibility. Payments are processed directly into the venue's Stripe account, meaning that the venue retains its status as the merchant of record without Hatch ever holding any funds.
Features include the ability to manage recurring sessions and special events, maintain real-time availability with capacity limits, and offer various ticket types, add-ons, discount codes, and off-peak pricing options. Upon arrival, customers can easily enter with QR tickets scanned via a phone or tablet, while a built-in till facilitates walk-in customers through a card reader, ensuring seamless online and in-person transactions.
Following a sale, the system automatically builds a mailing list, prompts visitors for reviews, and follows up on abandoned carts. Moreover, businesses that operate multiple venues can manage all their locations under a single login, with each venue maintaining its unique branding and Stripe account.
There are no monthly fees associated with the service; instead, Hatch charges a straightforward 3% fee at the time of sale. This innovative approach not only streamlines the booking process but also enhances the overall customer experience for both venues and patrons alike.
Description
Elevate the fan experience by implementing exciting in-game promotions. Encourage season ticket holders by enhancing their tickets with added monetary value for each game, which leads to increased spending beyond the value given, thus boosting concession and merchant revenues. By monitoring fan expenditures across the venue, you can pinpoint significant customer segments and strategize effectively to stimulate their spending. The Uptix comprehensive suite of services transforms your current tickets into stored value tickets, also referred to as loaded tickets, allowing them to function as cashless payment options at concessions and select merchant locations throughout the venue. Furthermore, Uptix's loaded tickets come with an extensive range of sports marketing and promotional initiatives designed to elevate fan engagement while providing enhanced analytical tools that deliver fresh insights into customer behavior. Additionally, these tickets have the capability to earn loyalty points, further incentivizing fan participation and spending. This multi-faceted approach not only enriches the fan experience but also fosters a deeper connection between fans and the venue.
API Access
Has API
No
API Access
Has API
No
Integrations
Adyen
No
Chase Merchant Services
No
Chase Software
No
D2L Course Merchant
No
DoorDash
No
Elavon
No
Givex
No
Google
Yes
Mailchimp
Yes
Maitre'D POS
No
Integrations
Adyen
Yes
Chase Merchant Services
Yes
Chase Software
Yes
D2L Course Merchant
Yes
DoorDash
Yes
Elavon
Yes
Givex
Yes
Google
No
Mailchimp
No
Maitre'D POS
Yes
Pricing Details
No monthly fee, 3% per booking
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Hatch Tickets LTD
Founded
2026
Country
United Kingdom
Website
hatchtickets.co.uk
Vendor Details
Company Name
Givex
Founded
1999
Country
United States
Website
www.givex.com/products/uptix/
Product Features
Ticketing
Barcode / Ticket Scanning
Yes
Box Office Management
No
Concessions Management
No
Customer Database
No
Event Management
Yes
Fundraising Management
No
General Admission
Yes
Kiosk Ticketing
No
Mobile Ticketing
Yes
Online Ticketing
Yes
Onsite Ticketing
Yes
POS
Yes
Print-at-Home
No
Reserved Seating
No
Season Tickets
No
Ticket Brokering
No
VIP & Discount Tickets
No
Product Features
Ticketing
Barcode / Ticket Scanning
No
Box Office Management
No
Concessions Management
No
Customer Database
No
Event Management
No
Fundraising Management
No
General Admission
No
Kiosk Ticketing
No
Mobile Ticketing
No
Online Ticketing
No
Onsite Ticketing
No
POS
No
Print-at-Home
No
Reserved Seating
No
Season Tickets
No
Ticket Brokering
No
VIP & Discount Tickets
No
