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Description
Hatch Tickets is a UK-based platform that specializes in booking and ticketing for leisure venues offering timed experiences such as soft play areas, trampoline parks, ice skating rinks, escape rooms, and seasonal attractions. The platform efficiently manages bookings, particularly in scenarios where slots are limited, ensuring that customers can secure their desired times.
Each participating venue is provided with a customized booking page on a dedicated subdomain, enhancing their brand visibility. Payments are processed directly into the venue's Stripe account, meaning that the venue retains its status as the merchant of record without Hatch ever holding any funds.
Features include the ability to manage recurring sessions and special events, maintain real-time availability with capacity limits, and offer various ticket types, add-ons, discount codes, and off-peak pricing options. Upon arrival, customers can easily enter with QR tickets scanned via a phone or tablet, while a built-in till facilitates walk-in customers through a card reader, ensuring seamless online and in-person transactions.
Following a sale, the system automatically builds a mailing list, prompts visitors for reviews, and follows up on abandoned carts. Moreover, businesses that operate multiple venues can manage all their locations under a single login, with each venue maintaining its unique branding and Stripe account.
There are no monthly fees associated with the service; instead, Hatch charges a straightforward 3% fee at the time of sale. This innovative approach not only streamlines the booking process but also enhances the overall customer experience for both venues and patrons alike.
Description
TicketSource is a free platform that allows you to promote, sell, and manage any event at any venue. TicketSource makes it easy to sell tickets and manage bookings for organizers of any size by providing a variety of tools in one platform. TicketSource does not just cover ticketing. It also covers event promotion, management, ticket scanning, ticket printing, reporting, and ticket printing. TicketSource is also free for events.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No monthly fee, 3% per booking
Free Trial
No
Free Version
No
Pricing Details
Free
Free box office solution
Free ticketing for free events
Low customer fees for paid event:
7% + VAT per paid booking*
including all credit/debit card processing costs
*minimum booking fee £0.25 + VAT per paid booking
or
4.5% + VAT per paid booking
when connecting your own Stripe account
Free ticketing for free events
Low customer fees for paid event:
7% + VAT per paid booking*
including all credit/debit card processing costs
*minimum booking fee £0.25 + VAT per paid booking
or
4.5% + VAT per paid booking
when connecting your own Stripe account
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Hatch Tickets LTD
Founded
2026
Country
United Kingdom
Website
hatchtickets.co.uk
Vendor Details
Company Name
TicketSource
Founded
2004
Country
United Kingdom
Website
www.ticketsource.co.uk
Product Features
Ticketing
Barcode / Ticket Scanning
Yes
Box Office Management
No
Concessions Management
No
Customer Database
No
Event Management
Yes
Fundraising Management
No
General Admission
Yes
Kiosk Ticketing
No
Mobile Ticketing
Yes
Online Ticketing
Yes
Onsite Ticketing
Yes
POS
Yes
Print-at-Home
No
Reserved Seating
No
Season Tickets
No
Ticket Brokering
No
VIP & Discount Tickets
No
Product Features
Event Check In
Attendee Segmentation
No
Badge Printing
Yes
Data Import / Export
Yes
Data Synchronization
Yes
Guest List Management
Yes
Guest List Search
No
Lead Capture
Yes
Multi-Event
Yes
QR Codes
Yes
Reporting/Analytics
Yes
Ticketing
Yes
Registration
Activity Registration
Yes
Attendance Management
Yes
Badge Management
Yes
Calendar Management
Yes
Class Registration
Yes
Contact Management
Yes
Event Registration
Yes
Form Builder
No
Group Registration
Yes
Marketing Management
Yes
Online Registration
Yes
Onsite Registration
Yes
Payment Processing
Yes
Refund Automation
Yes
Self Check-In
No
Surveys & Feedback
Yes
Ticketing
Barcode / Ticket Scanning
Yes
Box Office Management
Yes
Concessions Management
Yes
Customer Database
Yes
Event Management
Yes
Fundraising Management
Yes
General Admission
Yes
Kiosk Ticketing
Yes
Mobile Ticketing
Yes
Online Ticketing
Yes
Onsite Ticketing
Yes
POS
Yes
Print-at-Home
Yes
Reserved Seating
Yes
Season Tickets
Yes
Ticket Brokering
No
VIP & Discount Tickets
Yes
