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Description

Hatch Tickets is a UK-based platform that specializes in booking and ticketing for leisure venues offering timed experiences such as soft play areas, trampoline parks, ice skating rinks, escape rooms, and seasonal attractions. The platform efficiently manages bookings, particularly in scenarios where slots are limited, ensuring that customers can secure their desired times. Each participating venue is provided with a customized booking page on a dedicated subdomain, enhancing their brand visibility. Payments are processed directly into the venue's Stripe account, meaning that the venue retains its status as the merchant of record without Hatch ever holding any funds. Features include the ability to manage recurring sessions and special events, maintain real-time availability with capacity limits, and offer various ticket types, add-ons, discount codes, and off-peak pricing options. Upon arrival, customers can easily enter with QR tickets scanned via a phone or tablet, while a built-in till facilitates walk-in customers through a card reader, ensuring seamless online and in-person transactions. Following a sale, the system automatically builds a mailing list, prompts visitors for reviews, and follows up on abandoned carts. Moreover, businesses that operate multiple venues can manage all their locations under a single login, with each venue maintaining its unique branding and Stripe account. There are no monthly fees associated with the service; instead, Hatch charges a straightforward 3% fee at the time of sale. This innovative approach not only streamlines the booking process but also enhances the overall customer experience for both venues and patrons alike.

Description

Our software allows for the online, in-person, and phone sale of event tickets, streamlining the management of events, orders, and customers from any computer. You can get started for free within just 24 hours, and ticket sales revenue can be deposited directly into your bank account for maximum security and cash flow efficiency. Our user-friendly interface makes selling tickets a breeze, with a straightforward four-step process for customers to select their desired performances and seating. We handle the entire setup of your box office and offer comprehensive training and continuous support. You have the flexibility to manage everything independently or request our assistance. Additionally, customers can choose their seats from a detailed seating plan, with automatic social distancing management between different booking groups. You can easily regulate the number of attendees present at any given time, creating multiple areas as needed and setting limits on their capacity. Furthermore, timed ticketing lets you effectively control the flow of customers entering the venue. Overall, our platform is designed to enhance the ticketing experience for both event organizers and attendees.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Yes 
Mailchimp Yes 
Stripe Yes 
Apple Pay No 
Authorize.Net No 
Google Pay No 
Hyperpay No 
Meta Pixel No 
Microsoft Dynamics 365 No 
Microsoft Dynamics 365 Business Central No 
PayPal No 
Qlik Cloud Analytics No 
Razorpay No 
Samsung Wallet No 
SumUp No 
TikTok No 
Worldpay No 
X (Twitter) No 
simplepay.ca No 
truCrowd No 

Integrations

Google Yes 
Mailchimp Yes 
Stripe Yes 
Apple Pay Yes 
Authorize.Net Yes 
Google Pay Yes 
Hyperpay Yes 
Meta Pixel Yes 
Microsoft Dynamics 365 Yes 
Microsoft Dynamics 365 Business Central Yes 
PayPal Yes 
Qlik Cloud Analytics Yes 
Razorpay Yes 
Samsung Wallet Yes 
SumUp Yes 
TikTok Yes 
Worldpay Yes 
X (Twitter) Yes 
simplepay.ca Yes 
truCrowd Yes 

Pricing Details

No monthly fee, 3% per booking
Free Trial No 
Free Version No 

Pricing Details

2%
2% to 6.25% depending on your turnover.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Hatch Tickets LTD

Founded

2026

Country

United Kingdom

Website

hatchtickets.co.uk

Vendor Details

Company Name

Little Box Office

Founded

2013

Country

United Kingdom

Website

littleboxoffice.com

Product Features

Ticketing

Barcode / Ticket Scanning Yes 
Box Office Management No 
Concessions Management No 
Customer Database No 
Event Management Yes 
Fundraising Management No 
General Admission Yes 
Kiosk Ticketing No 
Mobile Ticketing Yes 
Online Ticketing Yes 
Onsite Ticketing Yes 
POS Yes 
Print-at-Home No 
Reserved Seating No 
Season Tickets No 
Ticket Brokering No 
VIP & Discount Tickets No 

Product Features

Ticketing

Barcode / Ticket Scanning Yes 
Box Office Management Yes 
Concessions Management Yes 
Customer Database Yes 
Event Management Yes 
Fundraising Management Yes 
General Admission Yes 
Kiosk Ticketing Yes 
Mobile Ticketing Yes 
Online Ticketing Yes 
Onsite Ticketing Yes 
POS Yes 
Print-at-Home Yes 
Reserved Seating Yes 
Season Tickets Yes 
Ticket Brokering No 
VIP & Discount Tickets Yes 

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