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Average Ratings 1 Rating
Description
Hatch Tickets is a UK-based platform that specializes in booking and ticketing for leisure venues offering timed experiences such as soft play areas, trampoline parks, ice skating rinks, escape rooms, and seasonal attractions. The platform efficiently manages bookings, particularly in scenarios where slots are limited, ensuring that customers can secure their desired times.
Each participating venue is provided with a customized booking page on a dedicated subdomain, enhancing their brand visibility. Payments are processed directly into the venue's Stripe account, meaning that the venue retains its status as the merchant of record without Hatch ever holding any funds.
Features include the ability to manage recurring sessions and special events, maintain real-time availability with capacity limits, and offer various ticket types, add-ons, discount codes, and off-peak pricing options. Upon arrival, customers can easily enter with QR tickets scanned via a phone or tablet, while a built-in till facilitates walk-in customers through a card reader, ensuring seamless online and in-person transactions.
Following a sale, the system automatically builds a mailing list, prompts visitors for reviews, and follows up on abandoned carts. Moreover, businesses that operate multiple venues can manage all their locations under a single login, with each venue maintaining its unique branding and Stripe account.
There are no monthly fees associated with the service; instead, Hatch charges a straightforward 3% fee at the time of sale. This innovative approach not only streamlines the booking process but also enhances the overall customer experience for both venues and patrons alike.
Description
Our software allows for the online, in-person, and phone sale of event tickets, streamlining the management of events, orders, and customers from any computer. You can get started for free within just 24 hours, and ticket sales revenue can be deposited directly into your bank account for maximum security and cash flow efficiency. Our user-friendly interface makes selling tickets a breeze, with a straightforward four-step process for customers to select their desired performances and seating. We handle the entire setup of your box office and offer comprehensive training and continuous support. You have the flexibility to manage everything independently or request our assistance. Additionally, customers can choose their seats from a detailed seating plan, with automatic social distancing management between different booking groups. You can easily regulate the number of attendees present at any given time, creating multiple areas as needed and setting limits on their capacity. Furthermore, timed ticketing lets you effectively control the flow of customers entering the venue. Overall, our platform is designed to enhance the ticketing experience for both event organizers and attendees.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Google
Yes
Mailchimp
Yes
Stripe
Yes
Apple Pay
No
Authorize.Net
No
Google Pay
No
Hyperpay
No
Meta Pixel
No
Microsoft Dynamics 365
No
Microsoft Dynamics 365 Business Central
No
Integrations
Google
Yes
Mailchimp
Yes
Stripe
Yes
Apple Pay
Yes
Authorize.Net
Yes
Google Pay
Yes
Hyperpay
Yes
Meta Pixel
Yes
Microsoft Dynamics 365
Yes
Microsoft Dynamics 365 Business Central
Yes
Pricing Details
No monthly fee, 3% per booking
Free Trial
No
Free Version
No
Pricing Details
2%
2% to 6.25% depending on your turnover.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Hatch Tickets LTD
Founded
2026
Country
United Kingdom
Website
hatchtickets.co.uk
Vendor Details
Company Name
Little Box Office
Founded
2013
Country
United Kingdom
Website
littleboxoffice.com
Product Features
Ticketing
Barcode / Ticket Scanning
Yes
Box Office Management
No
Concessions Management
No
Customer Database
No
Event Management
Yes
Fundraising Management
No
General Admission
Yes
Kiosk Ticketing
No
Mobile Ticketing
Yes
Online Ticketing
Yes
Onsite Ticketing
Yes
POS
Yes
Print-at-Home
No
Reserved Seating
No
Season Tickets
No
Ticket Brokering
No
VIP & Discount Tickets
No
Product Features
Ticketing
Barcode / Ticket Scanning
Yes
Box Office Management
Yes
Concessions Management
Yes
Customer Database
Yes
Event Management
Yes
Fundraising Management
Yes
General Admission
Yes
Kiosk Ticketing
Yes
Mobile Ticketing
Yes
Online Ticketing
Yes
Onsite Ticketing
Yes
POS
Yes
Print-at-Home
Yes
Reserved Seating
Yes
Season Tickets
Yes
Ticket Brokering
No
VIP & Discount Tickets
Yes