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Description
Hatch Tickets is a UK-based platform that specializes in booking and ticketing for leisure venues offering timed experiences such as soft play areas, trampoline parks, ice skating rinks, escape rooms, and seasonal attractions. The platform efficiently manages bookings, particularly in scenarios where slots are limited, ensuring that customers can secure their desired times.
Each participating venue is provided with a customized booking page on a dedicated subdomain, enhancing their brand visibility. Payments are processed directly into the venue's Stripe account, meaning that the venue retains its status as the merchant of record without Hatch ever holding any funds.
Features include the ability to manage recurring sessions and special events, maintain real-time availability with capacity limits, and offer various ticket types, add-ons, discount codes, and off-peak pricing options. Upon arrival, customers can easily enter with QR tickets scanned via a phone or tablet, while a built-in till facilitates walk-in customers through a card reader, ensuring seamless online and in-person transactions.
Following a sale, the system automatically builds a mailing list, prompts visitors for reviews, and follows up on abandoned carts. Moreover, businesses that operate multiple venues can manage all their locations under a single login, with each venue maintaining its unique branding and Stripe account.
There are no monthly fees associated with the service; instead, Hatch charges a straightforward 3% fee at the time of sale. This innovative approach not only streamlines the booking process but also enhances the overall customer experience for both venues and patrons alike.
Description
RinkWare is a cloud-based SaaS platform designed for roller skating rinks, ice rinks, and family entertainment centers. Its modular architecture lets operators choose individual solutions or connect them as a complete venue management ecosystem. RinkWare includes online party booking, party operations, POS, digital waivers, online ticketing, customer portals, website management, CRM, loyalty, reporting, employee management, rentals, and multi-location administration. Connected modules help eliminate duplicate data and disconnected systems while supporting both online customer interactions and day-to-day venue operations. RinkWare can support a single independent rink or organizations operating multiple locations, while its a la carte approach means venues aren't required to replace every existing system at once. RinkWare has been serving the roller skating industry since 2006.
API Access
Has API
API Access
Has API
Pricing Details
No monthly fee, 3% per booking
Free Trial
Free Version
Pricing Details
$0 per month
RinkWare offers flexible, a la carte pricing so venues can use only the solutions they need. Online Party Booking is available with a $0 monthly software fee and a $4.95 service fee per completed booking. Additional RinkWare modules and platform plans are available based on the venue's needs. Qualifying promotional customers may also unlock Online Waivers and Online Tickets with no monthly software fee. No long-term contracts. Contact RinkWare for current pricing and promotional qualification details.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hatch Tickets LTD
Founded
2026
Country
United Kingdom
Website
hatchtickets.co.uk
Vendor Details
Company Name
RinkWare
Founded
2006
Country
United States
Website
rinkware.com
Product Features
Ticketing
Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets
Product Features
Venue Management
Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Booking
Sales Management
Staff Management
