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Description
Hatch Tickets is a UK-based platform that specializes in booking and ticketing for leisure venues offering timed experiences such as soft play areas, trampoline parks, ice skating rinks, escape rooms, and seasonal attractions. The platform efficiently manages bookings, particularly in scenarios where slots are limited, ensuring that customers can secure their desired times.
Each participating venue is provided with a customized booking page on a dedicated subdomain, enhancing their brand visibility. Payments are processed directly into the venue's Stripe account, meaning that the venue retains its status as the merchant of record without Hatch ever holding any funds.
Features include the ability to manage recurring sessions and special events, maintain real-time availability with capacity limits, and offer various ticket types, add-ons, discount codes, and off-peak pricing options. Upon arrival, customers can easily enter with QR tickets scanned via a phone or tablet, while a built-in till facilitates walk-in customers through a card reader, ensuring seamless online and in-person transactions.
Following a sale, the system automatically builds a mailing list, prompts visitors for reviews, and follows up on abandoned carts. Moreover, businesses that operate multiple venues can manage all their locations under a single login, with each venue maintaining its unique branding and Stripe account.
There are no monthly fees associated with the service; instead, Hatch charges a straightforward 3% fee at the time of sale. This innovative approach not only streamlines the booking process but also enhances the overall customer experience for both venues and patrons alike.
Description
At Pandarix, we prioritize a practical approach to fulfilling your needs, ensuring that the benefits are both tangible and readily achievable. Our dedicated team possesses extensive expertise in providing software solutions for CRM, event management, venue hire, ticketing, catering, academy sports, and leisure booking across four out of five continents in the venues and events sector. With a singular focus on delivering a comprehensive and unified booking solution for venue and event owners, we utilize an open architecture platform that adheres to best practices. By integrating seamlessly with existing systems, Pandarix empowers you to offer a "World Class" customer experience while meeting your business KPIs and financial goals. Our commitment is to surpass client expectations, stay ahead of industry trends, and deliver customized software solutions that anticipate and address the specific requirements of your event and venue operations. This dedication ensures that our clients are consistently equipped to thrive in a competitive marketplace.
API Access
Has API
No
API Access
Has API
No
Integrations
Google
No
Mailchimp
No
Stripe
No
Pricing Details
No monthly fee, 3% per booking
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Hatch Tickets LTD
Founded
2026
Country
United Kingdom
Website
hatchtickets.co.uk
Vendor Details
Company Name
Pandarix
Founded
2000
Country
United Kingdom
Website
www.pandarix.com
Product Features
Ticketing
Barcode / Ticket Scanning
Yes
Box Office Management
No
Concessions Management
No
Customer Database
No
Event Management
Yes
Fundraising Management
No
General Admission
Yes
Kiosk Ticketing
No
Mobile Ticketing
Yes
Online Ticketing
Yes
Onsite Ticketing
Yes
POS
Yes
Print-at-Home
No
Reserved Seating
No
Season Tickets
No
Ticket Brokering
No
VIP & Discount Tickets
No
Product Features
Event Management
Attendee Management
Yes
Badge Management
Yes
Conferences / Conventions
Yes
Exhibit / Vendor Management
Yes
Gamification
Yes
Room Block Management
Yes
Social Media Promotion
Yes
Sponsorship Management
Yes
Surveys & Feedback
Yes
Ticketing
Yes
Volunteer Management
Yes
Weddings / Parties
Yes
Venue Management
Attendee Management
Yes
Billing & Invoicing
Yes
Contract Management
Yes
Customer Management
Yes
Event Management
Yes
Food & Beverage Management
Yes
Multi-Facility
Yes
Reservations Management
Yes
Resource Booking
Yes
Sales Management
Yes
Staff Management
Yes
