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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our platform empowers leading global brands to collect, curate, and utilize the finest social media content that customers share for their advertising efforts. By integrating user-generated content (UGC) from consumers, influencers, and brand innovation, companies can source content directly or through all major social media networks. To boost consumer participation, brands can offer incentives such as prizes or vouchers. You can either moderate content in real-time or leverage our exclusive TreasureHunter™ technology, which identifies the precise user-generated content you require based on six specific criteria. Our advanced machine learning algorithms analyze logos and visual elements to refine this process. To incorporate consumer creativity into your advertisements, obtaining permission is essential, and our robust rights management solutions simplify this task. Within moments, you can send and monitor GDPR-compliant requests with just a single click. From initial setup to execution, we are dedicated to ensuring your UGC campaign excels through various support channels, including phone, email, and live chat. Our platform is designed with GDPR compliance in mind and is secured with HTTPS, while participant data remains safeguarded through military-grade encryption. You can trust that our cloud infrastructure will adapt and scale to accommodate the evolving demands of your campaign, ensuring a seamless experience as you grow. Additionally, we prioritize user experience, making it easy for brands to engage with their audience effectively.

Description

NapoleonCat is an all-in-one social media management and customer service tool that helps brands, agencies, e-commerce companies, and customer service teams deliver faster support and better engagement across every channel. It combines AI-powered automation, analytics, and collaboration features so teams can scale social media care without adding headcount. Trusted by businesses in 60+ countries, NapoleonCat makes customer service on social media simple, efficient, and reliable. The Social Inbox centralizes all comments, direct messages, reviews, and ad interactions from Facebook, Instagram, TikTok, LinkedIn, YouTube, Google Reviews, and Messenger into one dashboard. Teams reply up to 3x faster with built-in translation and Social CRM that keep full context for every customer. The AI Assistant and Auto-moderation protect your brand 24/7 by removing spam, trolls, and hate speech—even under ads. NapoleonCat can tag sentiment, auto-reply to FAQs, and hide harmful content instantly. This reduces manual work, improves engagement quality, and safeguards ROI. Key Benefits of NapoleonCat: - Scale social media customer care globally with multilingual moderation - Protect ROI from paid campaigns with AI moderation that cleans up comments under Meta and TikTok ads. - Prove the value of social media care with advanced analytics, competitor monitoring, and executive-ready reports. - Centralize customer service in one tool with secure dashboards, role-based access, and multi-team collaboration. - Automate repetitive tasks with AI to focus on real conversations and meaningful engagement. - Plan and publish content at scale with collaborative calendars, approval workflows, and AI-enhanced creation.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Instagram
X (Twitter)
App Store
Facebook Messenger
Google Business Profile
Google Play
Instagram Ads
LinkedIn
TikTok
TikTok Ads
YouTube

Integrations

Facebook
Instagram
X (Twitter)
App Store
Facebook Messenger
Google Business Profile
Google Play
Instagram Ads
LinkedIn
TikTok
TikTok Ads
YouTube

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$79.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Xeio

Founded

2014

Country

United Kingdom

Website

hashtagd.net

Vendor Details

Company Name

NapoleonCat

Founded

2013

Country

US and Poland

Website

napoleoncat.com

Product Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Product Features

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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