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features
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support

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Description

Hashtag Loyalty empowers you to cultivate customer loyalty, enhance retention rates, and boost your revenue streams. By utilizing first-party customer data obtained through various touchpoints—such as loyalty programs, feedback channels, or reservation systems—you can add significant value to your business while enriching the overall customer experience. Moreover, you gain insights into customer behavior and preferences through detailed performance reports and actionable insights, which facilitate informed decision-making for your business. This approach allows for automated, targeted, and personalized engagement with customers, scaled according to their interactions with your brand. You can monitor engagement metrics and revenue generation in real-time, ensuring you remain responsive to market dynamics. Over 1000 businesses across 30 cities in India trust Hashtag Loyalty to foster customer loyalty, enhance retention, and amplify their revenue. By nurturing long-lasting and meaningful relationships with customers, you lay the groundwork for elevating your business to new heights. Additionally, the platform features an intuitive interface that allows every team member to easily navigate and maximize its capabilities for optimal results.

Description

Regardless of the sector your business operates in, the TOTVS BI solution is designed to assist you in tackling a variety of challenges effectively. With this BI solution's robust features, you will gain comprehensive control over your business metrics, easily accessible regardless of your business's current phase. Instead of spending valuable time searching for an effective method to manage your performance indicators, turn to TOTVS. As a Brazilian technology firm, we focus on creating business solutions tailored for organizations of all sizes. Our integrated tools support both the essential functions and administrative tasks of our clients, seamlessly connecting the entire value chain. This approach is aimed at enhancing the competitiveness of entrepreneurs across their respective fields. To deliver products that genuinely resonate with our customers, we prioritize understanding each segment just as thoroughly as they do. Consequently, we have dedicated specialist teams in every niche, equipped to conduct deep market analyses and propose solutions that stand the test of time, ensuring long-term success for our clients. By fostering this level of expertise, we can guarantee that our innovations remain relevant and valuable in an ever-evolving marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Civitfun No 
Posify Yes 
TOTVS ERP No 

Integrations

Civitfun Yes 
Posify No 
TOTVS ERP Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Hashtag Loyalty

Founded

2015

Country

India

Website

hashtagloyalty.com

Vendor Details

Company Name

TOTVS

Country

Brazil

Website

en.totvs.com/solution_bi

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content No 

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard No 
Data Analysis No 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics No 

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