Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Hashtag Loyalty empowers you to cultivate customer loyalty, enhance retention rates, and boost your revenue streams. By utilizing first-party customer data obtained through various touchpoints—such as loyalty programs, feedback channels, or reservation systems—you can add significant value to your business while enriching the overall customer experience. Moreover, you gain insights into customer behavior and preferences through detailed performance reports and actionable insights, which facilitate informed decision-making for your business. This approach allows for automated, targeted, and personalized engagement with customers, scaled according to their interactions with your brand. You can monitor engagement metrics and revenue generation in real-time, ensuring you remain responsive to market dynamics. Over 1000 businesses across 30 cities in India trust Hashtag Loyalty to foster customer loyalty, enhance retention, and amplify their revenue. By nurturing long-lasting and meaningful relationships with customers, you lay the groundwork for elevating your business to new heights. Additionally, the platform features an intuitive interface that allows every team member to easily navigate and maximize its capabilities for optimal results.
Description
Qualtrics' XM for Customer experience is the world's most flexible marketing platform to improve customer experience strategies. Qualtrics XM Customer Experience focuses on helping businesses increase customer loyalty and reduce customer churn. The platform provides tools to measure customer experience, establish baselines, predict customer trends and track progress in relation to baselines. Qualtrics XM Customer Experience is the most agile platform in the world for improving customer experience. It makes it easy for companies monitor, respond and improve each touchpoint along the journey of the customer. Qualtrics for Customer Experience helps companies create conversations with their customers, measure their experiences across touch-points and predict key experience factors. It also drives action throughout the organization.
API Access
Has API
API Access
Has API
Integrations
Adobe Analytics
Brandwatch
Chattermill
Contentsquare
Decibel
Freshdesk
Grade.us
Jira
Jira Work Management
Marketo
Integrations
Adobe Analytics
Brandwatch
Chattermill
Contentsquare
Decibel
Freshdesk
Grade.us
Jira
Jira Work Management
Marketo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hashtag Loyalty
Founded
2015
Country
India
Website
hashtagloyalty.com
Vendor Details
Company Name
Qualtrics
Founded
2002
Country
United States
Website
www.qualtrics.com/frontline/
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Product Features
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management