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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Hashtag Loyalty empowers you to cultivate customer loyalty, enhance retention rates, and boost your revenue streams. By utilizing first-party customer data obtained through various touchpoints—such as loyalty programs, feedback channels, or reservation systems—you can add significant value to your business while enriching the overall customer experience. Moreover, you gain insights into customer behavior and preferences through detailed performance reports and actionable insights, which facilitate informed decision-making for your business. This approach allows for automated, targeted, and personalized engagement with customers, scaled according to their interactions with your brand. You can monitor engagement metrics and revenue generation in real-time, ensuring you remain responsive to market dynamics. Over 1000 businesses across 30 cities in India trust Hashtag Loyalty to foster customer loyalty, enhance retention, and amplify their revenue. By nurturing long-lasting and meaningful relationships with customers, you lay the groundwork for elevating your business to new heights. Additionally, the platform features an intuitive interface that allows every team member to easily navigate and maximize its capabilities for optimal results.

Description

The Nexgen Customer Relationship Management System (CRM) is a data-centric platform designed to enhance the customer base of partners by effectively managing and nurturing customer relationships. Unlike many other CRM solutions, it features a straightforward yet customizable interface that facilitates the establishment of enduring connections with customers. Specifically designed for financial institutions, Nexgen CRM emphasizes the optimization of financial workflows and offers seamless integration with accounting systems. Its interface is both intuitive and user-friendly, making it easy to input and retrieve information. Additionally, the built-in calendar function works in conjunction with the contact database, enabling users to effortlessly schedule meetings with clients. This comprehensive system not only boosts productivity but also fosters stronger client engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Posify Yes 

Integrations

Posify No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Hashtag Loyalty

Founded

2015

Country

India

Website

hashtagloyalty.com

Vendor Details

Company Name

Nexgen

Founded

2000

Country

United States

Website

www.nexgenus.com/products/Nexgen-CRM

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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