Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Harri is a next-generation frontline employee engagement platform designed for companies that place service at the core of their business. Harri's suite of talent management, workforce management, employee engagement and compliance technologies allows organizations to attract, manage, engage and retain the best talent in order to improve their business.
Description
The LIVE 360° Customer Service assessment can be tailored to fit the specific needs and requirements of your organization. As noted by McKinsey in 2017, “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is facilitating enhanced collaboration and cross-functional partnerships within customer service teams. This platform, known as Performax360, is a Cloud-based Software as a Service (SaaS) solution that offers four different hosting options for deployment. Engaging multiple stakeholders is crucial for both strategic and operational decision-making, whether it pertains to an internal function, project, or initiative. When employees, customers, and partners collaborate in real-time, they contribute to the co-creation of innovative products and services while addressing challenges in unique ways. By fostering continuous touchpoints with stakeholders, from executive management to frontline employees, as well as customers and partners, organizations can significantly improve the effectiveness of their strategy execution. Ultimately, this approach not only streamlines processes but also enhances the overall customer experience.
API Access
Has API
No
API Access
Has API
No
Integrations
AllianceHCM
Yes
Checkr
Yes
Fourth
Yes
Mapal Culture Suite
Yes
Paychex Flex
Yes
Posist
Yes
TISSL
Yes
Toast Kitchen Display System
Yes
Toast POS
Yes
Integrations
AllianceHCM
No
Checkr
No
Fourth
No
Mapal Culture Suite
No
Paychex Flex
No
Posist
No
TISSL
No
Toast Kitchen Display System
No
Toast POS
No
Pricing Details
Book a demo to find out bespoke prices for your business.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Harri
Founded
2013
Country
United States
Website
harri.com/teamlive
Vendor Details
Company Name
Performax
Founded
2015
Country
United States
Website
www.performax360.com
Product Features
Applicant Tracking
Assessments
Yes
Background Screening
No
Candidate Management
Yes
Collaboration Tools
Yes
Internal HR
No
Interview Management
Yes
Interview Scheduling
Yes
Job Board Posting
Yes
Job Requisition
Yes
Onboarding
Yes
Recruiting Firms
No
Reference Checking
No
Resume Parsing
No
Resume Search
No
Self Service Portal
No
Workflow Management
Yes
Employee Scheduling
Appointment Management
Yes
Automated Scheduling
Yes
Calendar Management
Yes
Employee Database
Yes
Group Scheduling
Yes
Messaging
Yes
Mobile Access
Yes
Payroll Management
Yes
Reporting/Analytics
Yes
Resource Management
Yes
Schedule Distribution
Yes
Scheduling
Yes
Shift Scheduling
Yes
Shift Swapping
Yes
Time Clock
Yes
Time Tracking
Yes
Vacation / Leave Tracking
Yes
Onboarding
Course Management
Yes
Document Management
Yes
E-Verify / I-9 Forms
Yes
Electronic Forms
Yes
Electronic Signature
Yes
Employee Handbook
Yes
Employee Portal
No
File Management
Yes
Job Description Management
Yes
Orientation Management
No
Self Service Portal
No
Task Management
Yes
Tax Forms
No
Training Management
Yes
Performance Management
360 Degree Feedback
No
Compensation Management
No
Custom Rating Scales
No
Customizable Templates
No
Individual Development Plans
No
On-going Performance Tracking
No
Peer Appraisals
No
Review Cycle Tracking
No
Self Service Portal
No
Self-Appraisals
No
Skills Assessments
No
Weighted Performance Measures
No
Talent Management
Career Development Planning
No
Compensation Management
Yes
Competency Management
Yes
Employee Lifecycle Management
Yes
Goal Setting / Tracking
No
Job Description Management
Yes
Onboarding
Yes
Performance Appraisal
No
Recruiting Management
Yes
Succession Planning
No
Training Management
No
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
Yes
Performance Appraisal
No
Recruiting Management
No
Scheduling
Yes
Skills Tracking
No
Time & Attendance
Yes
Variable Workforce
No
Product Features
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
No
Budgeting & Forecasting
Yes
Dashboard
Yes
Data Analysis
Yes
Key Performance Indicators
Yes
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
Yes
Profitability Analysis
No
Strategic Planning
Yes
Trend / Problem Indicators
Yes
Visual Analytics
Yes