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Description

Harmony is a smart chatbot solution that seamlessly directs website visitors to relevant content, collects lead information, and connects discussions to the right team members. This service is enhanced by our collaboration with Drift in higher education. Always available and ready to assist, Harmony ensures that your website effectively represents your institution. Mongoose’s Harmony solution provides your site with a voice that operates around the clock. Staff members can engage in live chats when possible, or the bot can handle inquiries to help visitors find the information they need. Additionally, you have the option to personalize the branding to reflect your school's identity. It efficiently connects visitors to the right department or individual through targeted questions. Multiple team members can participate in a chat, and notification alerts keep track of visitor inquiries. Furthermore, when it’s time to transition to a more personal interaction, visitors can easily schedule meetings with staff directly through the bot, making the entire process feel seamless and intuitive. This capability not only enhances visitor experience but also streamlines communication within your institution.

Description

SiteSpeakAI leverages the information from your website to develop a tailored chatbot that can provide real-time answers about your offerings around the clock. You have the ability to both train and update your chatbot as your website's content evolves, ensuring it remains current with the most accurate details. Personalize your chatbot’s appearance to align with your brand’s aesthetic, and even adjust its responses to resonate with your brand's unique voice. Implementing your ChatGPT-enhanced chatbot on your site is as simple as inserting a single line of code, eliminating the need for additional plugins or extensions. Furthermore, SiteSpeakAI equips you with comprehensive analytics to monitor how visitors engage with your chatbot, enabling you to leverage this information for enhancing your lead conversion rates. This feedback loop allows for continuous improvement, ensuring that your chatbot not only meets but exceeds customer expectations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
Bubble No 
Carrd No 
ChatGPT No 
ElectroNeek No 
HTML No 
Notion No 
Shopify No 
Webflow No 
WordPress No 
wolfSSL Yes 

Integrations

Axis LMS Yes 
Bubble Yes 
Carrd Yes 
ChatGPT Yes 
ElectroNeek Yes 
HTML Yes 
Notion Yes 
Shopify Yes 
Webflow Yes 
WordPress Yes 
wolfSSL No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$30 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Mongoose

Founded

2014

Country

United States

Website

www.mongooseresearch.com

Vendor Details

Company Name

SiteSpeakAI

Website

sitespeak.ai/

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages Yes 
Omni-Channel No 
On-Screen Chats Yes 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat No 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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