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Description
Harmony AI Email Assistant serves as a voice-activated manager for Gmail, converting your inbox into a hands-free and eyes-free platform, which is particularly beneficial for those who multitask or require accessibility support. It audibly reads new emails with coherent, context-aware summaries and allows users to execute various tasks such as replying, archiving, deleting (either individually or in batches), starring, marking as unread, organizing into labels or folders, and unsubscribing from newsletters, all through straightforward voice commands akin to interacting with a personal assistant. Users can create and dispatch new emails solely by voice, draft responses on the fly, and request intelligent summaries of extensive email threads for efficient management. With a strong emphasis on privacy, Harmony ensures that your email content is never stored, employs end-to-end encryption, prompts for confirmation prior to sending or deleting messages, and provides options to recover from accidental actions. Additionally, Harmony offers smooth integration with Gmail, featuring adaptive AI voices, customizable wake words, and secure OAuth authentication, making it a robust tool for email management. This combination of functionality and security makes Harmony an invaluable asset for anyone looking to streamline their email experience while maintaining control over their privacy.
Description
Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.
API Access
Has API
API Access
Has API
Integrations
Gmail
Amazon
BigCommerce
Cdiscount
Linnworks
OAuth
Shopify
WooCommerce
eBay
Integrations
Gmail
Amazon
BigCommerce
Cdiscount
Linnworks
OAuth
Shopify
WooCommerce
eBay
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$33 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Harmony
Founded
2024
Country
United States
Website
harmony.com.ai/
Vendor Details
Company Name
Replyco
Founded
2019
Country
United Kingdom
Website
replyco.com
Product Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management