Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The abundance of consumer data—encompassing volume, velocity, and variety—has empowered companies to gain a profound understanding of consumer desires and preferences. However, many teams often rely on assumptions, outdated consumer behavior patterns, and legacy insights to develop products and services. This reliance can expose businesses to risks, as unsatisfied customers may leave, leading to a slowdown in innovation and hindering overall growth. Products or experiences that fail to adapt to the swiftly evolving needs of consumers face abandonment. By harnessing real-time feedback from over 120 sources and integrations within a single platform, organizations can gain a comprehensive understanding of consumer thoughts, feelings, and purchasing behaviors across all channels. With this knowledge, companies can confidently prioritize their development strategies to align with consumer demands, fostering customer loyalty while minimizing churn. Additionally, they can dynamically adjust their marketing campaigns based on current consumer insights, ensuring they remain relevant in a rapidly changing market landscape. Embracing these strategies will ultimately lead to a more resilient and responsive business model.
Description
Allow your customers to shape your offerings. While the saying goes that the customer is always right, often their voices remain unheard. At Feedis, we are committed to amplifying consumer feedback to businesses and fellow consumers, ensuring that no customer experience is overlooked again. Companies should prioritize feedback over sales; if feedback feels overwhelming, our sophisticated AI algorithms can help. Your customer feedback channels are untapped resources, and our AI can analyze reviews to uncover crucial insights for the improvements your clients are seeking. With Proxime, an AI-driven SaaS solution, we centralize all feedback, seamlessly integrate with your productivity tools, and leverage cutting-edge advancements in artificial intelligence and natural language processing to identify emotions and monitor quantitative insights in real time. This holistic approach not only enhances your understanding of customer needs but also drives innovation and satisfaction in your product offerings.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon
Yes
Facebook
Yes
Google Analytics
Yes
Google Play
Yes
Google Sheets
Yes
Instagram
Yes
Intercom
Yes
Reddit
Yes
Shopify
Yes
Slack
Yes
Integrations
Amazon
No
Facebook
No
Google Analytics
No
Google Play
No
Google Sheets
No
Instagram
No
Intercom
No
Reddit
No
Shopify
No
Slack
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$30 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HarmonizeAi
Website
www.harmonize.ai/
Vendor Details
Company Name
Feedis
Country
France
Website
feedis.io
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
Yes
Trend Analysis
No