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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The abundance of consumer data—encompassing volume, velocity, and variety—has empowered companies to gain a profound understanding of consumer desires and preferences. However, many teams often rely on assumptions, outdated consumer behavior patterns, and legacy insights to develop products and services. This reliance can expose businesses to risks, as unsatisfied customers may leave, leading to a slowdown in innovation and hindering overall growth. Products or experiences that fail to adapt to the swiftly evolving needs of consumers face abandonment. By harnessing real-time feedback from over 120 sources and integrations within a single platform, organizations can gain a comprehensive understanding of consumer thoughts, feelings, and purchasing behaviors across all channels. With this knowledge, companies can confidently prioritize their development strategies to align with consumer demands, fostering customer loyalty while minimizing churn. Additionally, they can dynamically adjust their marketing campaigns based on current consumer insights, ensuring they remain relevant in a rapidly changing market landscape. Embracing these strategies will ultimately lead to a more resilient and responsive business model.

Description

Idiomatic harnesses top-tier AI to decode the reasons behind your customer feedback, tailoring its solutions to fit your unique business needs. Instead of relying on generic text analysis and manual review, collaborate with Idiomatic to make informed decisions more swiftly. Everything is neatly organized for your convenience, allowing you to transform feedback into immediate, data-driven initiatives. Gain insights into which challenges impact critical metrics such as NPS, CSAT, and surveys. Our hyper-custom strategy leverages your specific business data to eliminate uncertainty in strategic planning. By converting all customer feedback into a comprehensive voice of the customer, Idiomatic helps you navigate decisions with confidence. Stay ahead of the curve with our real-time alerts regarding shifts in customer experiences. Additionally, our bespoke approach integrates your business reasoning with our advanced AI, ensuring you achieve the outcomes you seek. Seamlessly connect insights from every customer feedback channel to enhance your understanding of their needs. With Idiomatic, you can elevate your decision-making process and foster stronger customer relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Play
X (Twitter)
Zendesk
Amazon
Delighted
Facebook
Google Analytics
Google Sheets
Indent
Instagram
Intercom
SAP Store
Salesforce
Shopify
Slack
Spotify
SurveyMonkey
YouTube
Zoom

Integrations

Google Play
X (Twitter)
Zendesk
Amazon
Delighted
Facebook
Google Analytics
Google Sheets
Indent
Instagram
Intercom
SAP Store
Salesforce
Shopify
Slack
Spotify
SurveyMonkey
YouTube
Zoom

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HarmonizeAi

Website

www.harmonize.ai/

Vendor Details

Company Name

Idiomatic

Country

United States

Website

idiomatic.io

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives

Alternatives