Average Ratings 16 Ratings
Average Ratings 0 Ratings
Description
A powerful data analysis and visualization platform specifically designed for market research data. Harmoni can do it all, from data processing to analysis, reporting and visualization, as well as distribution, alerts and distribution. Spend less time processing data and more time analysing it. Harmoni automates your job. Harmoni makes it easy to share valuable and actionable insights with stakeholders. Although market research budgets are shrinking in number, expectations are increasing. Harmoni allows you to slice and dice data as the questions are asked. Harmoni allows you to combine multiple data sources into one usable set. Harmoni supports many data sources including IBM SPSS®, SQL and Microsoft Excel, CSV, tab delimited files, Dimensions and more. Harmoni is integrated with popular market research platforms such as Voxco and FocusVision Decipher.
Description
Harmony is a smart chatbot solution that seamlessly directs website visitors to relevant content, collects lead information, and connects discussions to the right team members. This service is enhanced by our collaboration with Drift in higher education. Always available and ready to assist, Harmony ensures that your website effectively represents your institution. Mongoose’s Harmony solution provides your site with a voice that operates around the clock. Staff members can engage in live chats when possible, or the bot can handle inquiries to help visitors find the information they need. Additionally, you have the option to personalize the branding to reflect your school's identity. It efficiently connects visitors to the right department or individual through targeted questions. Multiple team members can participate in a chat, and notification alerts keep track of visitor inquiries. Furthermore, when it’s time to transition to a more personal interaction, visitors can easily schedule meetings with staff directly through the bot, making the entire process feel seamless and intuitive. This capability not only enhances visitor experience but also streamlines communication within your institution.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Microsoft Excel
Yes
Microsoft PowerPoint
Yes
Qualtrics XM Platform
Yes
Voxco Survey Platform
Yes
wolfSSL
No
Integrations
Microsoft Excel
No
Microsoft PowerPoint
No
Qualtrics XM Platform
No
Voxco Survey Platform
No
wolfSSL
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Infotools
Founded
1990
Country
New Zealand
Website
www.infotools.com
Vendor Details
Company Name
Mongoose
Founded
2014
Country
United States
Website
www.mongooseresearch.com
Product Features
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
No
Budgeting & Forecasting
No
Dashboard
Yes
Data Analysis
Yes
Key Performance Indicators
No
Natural Language Generation (NLG)
Yes
Performance Metrics
No
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
No
Trend / Problem Indicators
No
Visual Analytics
Yes
Data Analysis
Data Discovery
Yes
Data Visualization
Yes
High Volume Processing
Yes
Predictive Analytics
Yes
Regression Analysis
Yes
Sentiment Analysis
Yes
Statistical Modeling
Yes
Text Analytics
Yes
Data Visualization
Analytics
Yes
Content Management
Yes
Dashboard Creation
Yes
Filtered Views
Yes
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
Yes
Insight Engines
AI / Machine Learning
Yes
Augmented Analytics
Yes
Data Aggregation
Yes
Data Classification
Yes
Data Extraction
No
Data Source Connectors
No
Full Text Search
Yes
Intent Recognition
No
Multiple Data Sources
Yes
Search / Filter
Yes
Sentiment Analysis
Yes
Market Research
Benchmarking
No
Compensation Management
No
Data Management
Yes
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
Yes
Survey Management
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
Yes
Omni-Channel
No
On-Screen Chats
Yes
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
No
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes