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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Harbour Assist consolidates customer relations, communications, asset management, invoicing, and reporting into a single, user-friendly solution. This platform is favored by boutique marinas, large leisure organizations, commercial harbors, and local governments alike. Whether inland or coastal, its reach spans the globe. It is designed for use in offices, on the docks, and out on the water. Clients report that Harbour Assist enables them to operate more effectively, enhance customer service, and boost their cash flow. Additionally, boat owners appreciate the online self-service portal for secure payments and account management. Thriving businesses benefit from real-time data access, effective communication, adaptability, and seamless customer interactions. Harbour Assist provides all essential tools for success within one comprehensive package. There are no hidden fees, additional charges for seasonal staff, or costs for altering marina configurations. Experience unparalleled freedom with unlimited users, accounts, transactions, data, and emails, allowing your business to thrive without constraints. Ultimately, Harbour Assist empowers users to focus on growth and customer satisfaction without unnecessary hurdles.

Description

If you're aiming to attract a larger number of tourists to your tour program, simplifying the entire process is crucial. Numerous tour operators encounter challenges such as double bookings, which can lead to conflicts over limited spaces at your marina. Additionally, inadequate tracking of customers complicates account management and hampers performance analysis. Costs associated with third-party reservation systems can also be significant, often resulting in hefty commissions that eat into profits. One of the greatest concerns for any marina operator is ensuring customer satisfaction, especially when there is a finite pool of potential clients. By streamlining the sign-up process, you can encourage repeat visits. Hence, implementing a system that allows for easy customization to fit your marina’s needs, automates reservations, and keeps track of customers is vital. This system should monitor bookings while creating a comprehensive database of past clientele, effectively encouraging them to return by providing the most straightforward, efficient, and secure booking experience available. Ultimately, a focus on user-friendliness can lead to increased customer loyalty and higher satisfaction rates.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Harbour Assist

Founded

2014

Country

United Kingdom

Website

www.harbourassist.com

Vendor Details

Company Name

iMagic Software

Country

Australia

Website

www.imagicsoft.com/MarinaReservationSoftware#top

Product Features

Marine

Accounting Management No 
Ballast Table No 
Barcodes No 
Boat Maintenance No 
Manufacturing/Supplier Pricebooks No 
Marina Management Yes 
Maritime Crew Management No 
Routing No 
Scheduling No 
Storage Management No 

Product Features

Marine

Accounting Management No 
Ballast Table No 
Barcodes No 
Boat Maintenance No 
Manufacturing/Supplier Pricebooks No 
Marina Management No 
Maritime Crew Management No 
Routing No 
Scheduling No 
Storage Management No 

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