Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Harbour Assist consolidates customer relations, communications, asset management, invoicing, and reporting into a single, user-friendly solution. This platform is favored by boutique marinas, large leisure organizations, commercial harbors, and local governments alike. Whether inland or coastal, its reach spans the globe. It is designed for use in offices, on the docks, and out on the water. Clients report that Harbour Assist enables them to operate more effectively, enhance customer service, and boost their cash flow. Additionally, boat owners appreciate the online self-service portal for secure payments and account management. Thriving businesses benefit from real-time data access, effective communication, adaptability, and seamless customer interactions. Harbour Assist provides all essential tools for success within one comprehensive package. There are no hidden fees, additional charges for seasonal staff, or costs for altering marina configurations. Experience unparalleled freedom with unlimited users, accounts, transactions, data, and emails, allowing your business to thrive without constraints. Ultimately, Harbour Assist empowers users to focus on growth and customer satisfaction without unnecessary hurdles.

Description

In a bustling marina and waterfront environment, having tools that offer both adaptability and user-friendliness is essential for managing the busy flow of boaters, their requests, and communications while minimizing face-to-face interactions. Swell provides the capability to retrieve customer information from any location, enables direct communication with boaters via email or text within the platform, automates numerous aspects of boater interactions, and manages documents electronically with e-signatures; additionally, boaters can conveniently pay for their slips through a self-service portal. Designed to be flexible, Swell empowers you to navigate through hectic days, regardless of how chaotic things may become. Although marina operations can seem straightforward, the numerous people and boat movements introduce a layer of complexity. Swell is specifically crafted to alleviate this complexity during the bustling summer days and facilitate seamless coordination among team members, whether they are on the dock, in the office, or working remotely. With Swell, you can streamline your operations and enhance overall efficiency, ensuring that both staff and boaters enjoy a smoother experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Lyftrondata No 
Patchworks No 

Integrations

Lyftrondata Yes 
Patchworks Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Harbour Assist

Founded

2014

Country

United Kingdom

Website

www.harbourassist.com

Vendor Details

Company Name

Swell Advantage

Founded

2014

Country

Canada

Website

www.swelladvantage.com

Product Features

Marine

Accounting Management No 
Ballast Table No 
Barcodes No 
Boat Maintenance No 
Manufacturing/Supplier Pricebooks No 
Marina Management Yes 
Maritime Crew Management No 
Routing No 
Scheduling No 
Storage Management No 

Product Features

Marine

Accounting Management No 
Ballast Table No 
Barcodes No 
Boat Maintenance No 
Manufacturing/Supplier Pricebooks No 
Marina Management Yes 
Maritime Crew Management No 
Routing No 
Scheduling No 
Storage Management No 

Alternatives

Marina Ahoy Reviews

Marina Ahoy

Marina Ahoy Ltd.

Alternatives

HarbaMaster Reviews

HarbaMaster

Harba ApS
Moored Marine Operations Suite Reviews

Moored Marine Operations Suite

Moored Solutions LTD
Boat Maintenance Records Reviews

Boat Maintenance Records

Papa's Workshop
TIMEZERO Reviews

TIMEZERO

MaxSea International