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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Happy Schedule is a workforce management solution designed with a focus on human needs, specifically tailored for customer support teams. Optimize your scheduling to best fit your requirements and achieve your coverage targets without confining employees to fixed work hours, utilizing an intuitive interface that simplifies adjustments. Life's unpredictability is acknowledged, allowing you to maintain equilibrium with a system that adapts to unexpected changes and irregularities in scheduling. In a world where your workplace is decentralized, having an integrated calendar is essential to accommodate the workday for your remote team, regardless of when their day begins or ends. This flexibility ensures that all team members can stay aligned and productive, fostering a collaborative environment.

Description

Many scheduling applications merely replicate the functionality of traditional paper calendars on a computer screen, ultimately increasing workload rather than alleviating it. Staffpoint, however, introduces an innovative and user-friendly color-coded system that transforms the conventional approach to work calendars. This platform handles the necessary communication—such as calling, texting, and emailing—when there is a need to fill open assignments, cancel shifts, or remind employees about their upcoming duties. By automating these processes, organizations are able to save countless hours annually. In contrast to other scheduling solutions, Staffpoint identifies not just who is currently on the roster but also suggests individuals who are available and qualified to take on shifts. With a simple click, Staffpoint can scan your entire staff list to find those with the right qualifications for the task at hand, making your selection process effortless. You just need to select from the generated list! Additionally, with both a mobile app and online tools, collaboration between schedulers, clients, and staff is seamless. Managers and clients can easily submit requests while staff members have the flexibility to indicate their availability and accept shifts while on the move, ensuring that everyone stays connected and informed. This comprehensive approach not only enhances communication but also streamlines the entire scheduling process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$5 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Automattic

Founded

2005

Country

United States

Website

happy.tools/

Vendor Details

Company Name

Delo Logic

Country

Canada

Website

www.staffpointsystem.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Employee Scheduling

Appointment Management No 
Automated Scheduling No 
Calendar Management No 
Employee Database No 
Group Scheduling No 
Messaging No 
Mobile Access No 
Payroll Management No 
Reporting/Analytics No 
Resource Management No 
Schedule Distribution No 
Scheduling No 
Shift Scheduling No 
Shift Swapping No 
Time Clock No 
Time Tracking No 
Vacation / Leave Tracking No 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

Product Features

Employee Scheduling

Appointment Management No 
Automated Scheduling Yes 
Calendar Management Yes 
Employee Database No 
Group Scheduling No 
Messaging Yes 
Mobile Access Yes 
Payroll Management Yes 
Reporting/Analytics Yes 
Resource Management Yes 
Schedule Distribution Yes 
Scheduling Yes 
Shift Scheduling Yes 
Shift Swapping Yes 
Time Clock Yes 
Time Tracking Yes 
Vacation / Leave Tracking No 

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