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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Happy Schedule is a workforce management solution designed with a focus on human needs, specifically tailored for customer support teams. Optimize your scheduling to best fit your requirements and achieve your coverage targets without confining employees to fixed work hours, utilizing an intuitive interface that simplifies adjustments. Life's unpredictability is acknowledged, allowing you to maintain equilibrium with a system that adapts to unexpected changes and irregularities in scheduling. In a world where your workplace is decentralized, having an integrated calendar is essential to accommodate the workday for your remote team, regardless of when their day begins or ends. This flexibility ensures that all team members can stay aligned and productive, fostering a collaborative environment.

Description

Enhance your team's efficiency in scheduling, communication, and compliance with a comprehensive platform designed for agile teams. Allow Humanz to take care of the complexities so you can dedicate more time to achieving your goals. Scheduling features include real-time multi-site rostering, live availability updates, confirmation tracking, and instant notifications delivered to your mobile device. The time and attendance system automates digital timesheets using roster data, allowing for mobile submission and approval. Compliance is prioritized with features such as fatigue monitoring, license tracking, automated alerts for expirations, and management of induction processes. Communication is streamlined through job-linked in-app messaging, shift notifications, and customizable message templates. Additionally, analytics capabilities provide insights into workforce reporting, compliance dashboards, shift fill rates, and tracking of unallocated work. Documentation is simplified with digital forms that can be completed on mobile devices, complete with timestamps for immediate access. The platform boasts full mobile functionality, offering a complete experience rather than just a companion app. Furthermore, compliance integration connects fatigue monitoring and license tracking directly with the scheduling process, ensuring they are not handled as separate entities. This holistic approach guarantees that teams can work more effectively and stay compliant with minimal effort.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

MYOB No 
Xero No 

Integrations

MYOB Yes 
Xero Yes 

Pricing Details

$5 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$10/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Automattic

Founded

2005

Country

United States

Website

happy.tools/

Vendor Details

Company Name

Humanz Australia

Founded

2009

Country

Australia

Website

humanz.net.au

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Employee Scheduling

Appointment Management No 
Automated Scheduling No 
Calendar Management No 
Employee Database No 
Group Scheduling No 
Messaging No 
Mobile Access No 
Payroll Management No 
Reporting/Analytics No 
Resource Management No 
Schedule Distribution No 
Scheduling No 
Shift Scheduling No 
Shift Swapping No 
Time Clock No 
Time Tracking No 
Vacation / Leave Tracking No 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

Product Features

Employee Scheduling

Appointment Management No 
Automated Scheduling Yes 
Calendar Management No 
Employee Database Yes 
Group Scheduling Yes 
Messaging Yes 
Mobile Access Yes 
Payroll Management Yes 
Reporting/Analytics Yes 
Resource Management Yes 
Schedule Distribution No 
Scheduling Yes 
Shift Scheduling Yes 
Shift Swapping Yes 
Time Clock No 
Time Tracking No 
Vacation / Leave Tracking No 

Workforce Management

Budgeting & Forecasting Yes 
Contractor Management Yes 
Employee Lifecycle Management No 
Labor Projection Yes 
Performance Appraisal No 
Recruiting Management No 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce No 

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