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Average Ratings 0 Ratings

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ease
features
design
support

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Description

One-click exchange suggestions promote the idea of exchanges instead of refunds, leading to significant savings for customers, who typically save around 20% in their first year and receive a 10% guarantee. The in-person return process enhances customer satisfaction and contributes to increased lifetime value, while sustainable reverse logistics not only reduce costs but also align with consumer values. By utilizing returns software that intelligently recommends exchanges, retailers can retain more sales and offer customers the flexibility to return items through various convenient options—whether at over 700 Return Bars nationwide, in-store, or via mail. Moreover, by implementing bulk shipping and streamlined processing at strategically located bicoastal hubs, businesses can significantly reduce reverse logistics expenses. Many retailers find themselves overspending on conventional reverse logistics, yet by embracing in-person exchanges and bulk shipping, they can see an average savings of 20%. Research indicates that three-quarters of online shoppers consider returns the most frustrating aspect of their purchasing experience, and a staggering 87% are unlikely to return to a retailer after a difficult returns process. In stark contrast, customers of Happy Returns report that their most valuable patrons are those who engage in shopping, returning, and exchanging, showcasing the importance of a seamless returns process for customer loyalty and satisfaction. Ultimately, offering a positive returns experience transforms potential pain points into opportunities for lasting customer relationships.

Description

Veeqo is a comprehensive inventory and shipping solution designed specifically for e-commerce businesses, enabling online retailers to provide their customers with the exceptional service they expect. By using Veeqo for shipping, businesses automatically benefit from the most competitive USPS rates available, with users enjoying Commercial Plus Pricing that can lead to savings of as much as 46%. This all-in-one platform allows complete oversight of your inventory, regardless of the number of sales channels or warehouses involved. You can efficiently ship orders in bulk from any sales channel, streamline repetitive shipping tasks, and monitor every shipment from a single dashboard. Veeqo stands out as the premier inventory and shipping platform tailored for both retailers and their customers. Additionally, the system enhances the returns process, ensuring a hassle-free experience that encourages customer loyalty. Manage each return effortlessly within Veeqo, from initiation to completion, by creating return requests, documenting reasons, updating stock levels, and processing refunds—all through one integrated platform that simplifies operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BigCommerce
Canopy
FedEx Ship Manager
Flowspace
Magento
Shopify
UPS Ready
Axis LMS
Campaign Monitor
Etsy
Gorgias
HubSpot Customer Platform
Klarna
OpenCart
Pandium
QuickBooks Desktop Pro
QuickBooks Online
Salesforce Marketing Cloud Account Engagement
Shopify Plus
Stream

Integrations

BigCommerce
Canopy
FedEx Ship Manager
Flowspace
Magento
Shopify
UPS Ready
Axis LMS
Campaign Monitor
Etsy
Gorgias
HubSpot Customer Platform
Klarna
OpenCart
Pandium
QuickBooks Desktop Pro
QuickBooks Online
Salesforce Marketing Cloud Account Engagement
Shopify Plus
Stream

Pricing Details

$350 per month
Free Trial
Free Version

Pricing Details

$299.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PayPal

Country

United States

Website

happyreturns.com

Vendor Details

Company Name

Veeqo

Founded

2013

Country

United Kingdom

Website

www.veeqo.com

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Product Features

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Order Fulfillment

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

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