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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Effortless customer support tailored for smaller teams. Streamline your communication by managing all customer emails through one convenient application, saving time and enhancing engagement. We advocate for email-centric support as it fosters a more sustainable approach for smaller groups, unlike live chat systems that impose heavy expectations on your staff and can lead to customer frustration due to delayed responses. Recognizing that many email ticketing solutions fall short, we created Happi to deliver a delightful user experience. It offers just the right features to ensure swift and efficient responses, resulting in a user-friendly interface. Maintain team alignment with every interaction stored securely in one place, enabling any team member to access the complete history of customer interactions and collaborate to deliver outstanding service. Happi is built as free, open-source software, allowing you the flexibility to run it on your own servers or opt for our affordable cloud-based service. Regardless of your hosting choice, our commitment to transparency is reflected in our public codebase, ensuring you have full insight into our platform. This unique approach not only empowers your team but also builds trust with your customers.

Description

Explore our wide array of visually appealing newsletter templates, each designed with meticulous attention to detail to ensure your content stands out on any device. By integrating the capabilities of rapidmail with your shop's customer and product information, you can achieve unparalleled efficiency and adaptability. Your satisfaction is our priority, and our exceptional software, along with our highly skilled support team, is dedicated to ensuring that your experience is seamless. With a remarkable recommendation rate exceeding 99%, we take pride in our outstanding customer satisfaction. Each template comes with practical preset styles that can be effortlessly adjusted, including options for background colors and buttons. Additionally, every mailing is equipped with both an unsubscribe link and a web view link to keep you compliant with legal standards. All newsletters and templates are optimized for smartphones and tablets, ensuring a great user experience across devices. Before you finalize your mailing, you will receive a preview email, allowing you to send with complete assurance and confidence in your content. We believe that a well-crafted newsletter can make a significant impact, so let us help you create something truly special.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Quickwork No 
Viewed No 
WordPress No 

Integrations

Quickwork Yes 
Viewed Yes 
WordPress Yes 

Pricing Details

$11.88 per month
Free Trial No 
Free Version Yes 

Pricing Details

$11.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Happi

Country

United States

Website

happi.team/

Vendor Details

Company Name

rapidmail

Website

www.rapidmail.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys Yes 
Drip Campaigns No 
Dynamic Content Yes 
Event Triggered Email No 
Image Library No 
Landing Pages/Web Forms Yes 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management Yes 
Template Management No 
WYSIWYG Email Editor No 

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