Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Effortless customer support tailored for smaller teams. Streamline your communication by managing all customer emails through one convenient application, saving time and enhancing engagement. We advocate for email-centric support as it fosters a more sustainable approach for smaller groups, unlike live chat systems that impose heavy expectations on your staff and can lead to customer frustration due to delayed responses. Recognizing that many email ticketing solutions fall short, we created Happi to deliver a delightful user experience. It offers just the right features to ensure swift and efficient responses, resulting in a user-friendly interface. Maintain team alignment with every interaction stored securely in one place, enabling any team member to access the complete history of customer interactions and collaborate to deliver outstanding service. Happi is built as free, open-source software, allowing you the flexibility to run it on your own servers or opt for our affordable cloud-based service. Regardless of your hosting choice, our commitment to transparency is reflected in our public codebase, ensuring you have full insight into our platform. This unique approach not only empowers your team but also builds trust with your customers.
Description
Increase business from your existing clientele while transforming new customers into loyal patrons. Utilizing SMS marketing enables you to effortlessly generate customer traffic whenever needed. With just a few clicks, you can launch campaigns, set up automated triggers, and deliver appealing offers, happy hour specials, and weekly promotions directly to your customers. We are dedicated to ensuring that every restaurant operates as efficiently as possible. Managing a restaurant can be daunting, and many establishments unfortunately struggle and close their doors due to inadequate planning and inefficient systems. Our mission is to enhance the efficiency of restaurant operations and support the industry in refining their processes. Through our extensive range of products, we aspire to provide a comprehensive platform that delivers all-encompassing solutions for restaurant businesses. Our enthusiasm for addressing the challenges faced by the restaurant sector drives us to continually develop user-friendly and innovative solutions that meet the industry's needs. By staying attuned to these challenges, we aim to foster lasting relationships between restaurants and their customers.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$11.88 per month
Free Trial
No
Free Version
Yes
Pricing Details
$20 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Happi
Country
United States
Website
happi.team/
Vendor Details
Company Name
Zeffu Technologies
Country
India
Website
www.zeffu.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Restaurant Management
Billing & Invoicing
Yes
Built-in Accounting
Yes
Employee Management
Yes
Food Costing
No
Inventory Management
Yes
Kitchen Management
Yes
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
Restaurant POS
Delivery Management
No
Gift Card Management
No
Inventory Management
Yes
Loyalty Program
Yes
Mobile Access
Yes
Online Ordering
No
Order Management
Yes
Reporting/Analytics
Yes
Separate Checks
No
Split Checks
No
Table Management
No
Tips Management
No