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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Effortless customer support tailored for smaller teams. Streamline your communication by managing all customer emails through one convenient application, saving time and enhancing engagement. We advocate for email-centric support as it fosters a more sustainable approach for smaller groups, unlike live chat systems that impose heavy expectations on your staff and can lead to customer frustration due to delayed responses. Recognizing that many email ticketing solutions fall short, we created Happi to deliver a delightful user experience. It offers just the right features to ensure swift and efficient responses, resulting in a user-friendly interface. Maintain team alignment with every interaction stored securely in one place, enabling any team member to access the complete history of customer interactions and collaborate to deliver outstanding service. Happi is built as free, open-source software, allowing you the flexibility to run it on your own servers or opt for our affordable cloud-based service. Regardless of your hosting choice, our commitment to transparency is reflected in our public codebase, ensuring you have full insight into our platform. This unique approach not only empowers your team but also builds trust with your customers.

Description

Voys offers innovative telephony solutions designed to enhance the experience of both businesses and their customers in the Netherlands. By providing internet-based fixed telephony, the need for on-site telephone exchanges is eliminated, granting you complete control and access to exceptional support, which translates to true freedom. Catering to small and medium enterprises with 1 to 100 workstations, Voys serves a diverse range of businesses, from plumbers to law firms and webshops to greengrocers, delivering customized solutions for every industry. For larger organizations with 101 to 5,000 workstations, Voys provides comprehensive communication systems, accommodating everything from airports to hotel chains and municipalities to international wholesalers. The combination of cutting-edge technology and outstanding service results in satisfied customers, which is the hallmark of Voys. Ultimately, Voys ensures your business maintains connectivity and accessibility for your clients, doing so in a distinctive manner that sets it apart from the competition.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$11.88 per month
Free Trial No 
Free Version Yes 

Pricing Details

€12.50 per 4 users, per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Happi

Country

United States

Website

happi.team/

Vendor Details

Company Name

Voys

Founded

2006

Country

Netherlands

Website

www.voys.nl/

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management Yes 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

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