Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
Effortless customer support tailored for smaller teams. Streamline your communication by managing all customer emails through one convenient application, saving time and enhancing engagement. We advocate for email-centric support as it fosters a more sustainable approach for smaller groups, unlike live chat systems that impose heavy expectations on your staff and can lead to customer frustration due to delayed responses. Recognizing that many email ticketing solutions fall short, we created Happi to deliver a delightful user experience. It offers just the right features to ensure swift and efficient responses, resulting in a user-friendly interface. Maintain team alignment with every interaction stored securely in one place, enabling any team member to access the complete history of customer interactions and collaborate to deliver outstanding service. Happi is built as free, open-source software, allowing you the flexibility to run it on your own servers or opt for our affordable cloud-based service. Regardless of your hosting choice, our commitment to transparency is reflected in our public codebase, ensuring you have full insight into our platform. This unique approach not only empowers your team but also builds trust with your customers.
Description
Mimecast Advanced Email Security serves as a powerful defense mechanism aimed at shielding businesses from various email-related threats such as phishing, malware, impersonation attempts, and unwanted spam. Utilizing state-of-the-art artificial intelligence and machine learning technologies, Mimecast delivers immediate threat identification and prevention, thereby protecting sensitive data and maintaining operational stability. The solution incorporates sophisticated filtering and scanning capabilities for both incoming and outgoing emails, significantly lowering the chances of data breaches while assisting organizations in adhering to regulatory standards. Additionally, Mimecast provides extensive reporting and management functionalities, allowing IT departments to effectively monitor and tackle potential threats, which ultimately makes it a reliable option for enterprises in need of superior email protection. By prioritizing both security and compliance, Mimecast stands out as a vital tool for modern organizations in an increasingly digital landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
Egress Intelligent Email Security
No
FortiADC
No
InsightCloudSec
No
Intezer AI SOC
No
Microsoft Exchange
No
Mimecast DMARC Analyzer
No
RapidScale Identity as a Service
No
StatusGator
No
Swimlane
No
iTrain ALI
No
Integrations
Egress Intelligent Email Security
Yes
FortiADC
Yes
InsightCloudSec
Yes
Intezer AI SOC
Yes
Microsoft Exchange
Yes
Mimecast DMARC Analyzer
Yes
RapidScale Identity as a Service
Yes
StatusGator
Yes
Swimlane
Yes
iTrain ALI
Yes
Pricing Details
$11.88 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Happi
Country
United States
Website
happi.team/
Vendor Details
Company Name
Mimecast
Founded
2003
Country
United Kingdom
Website
www.mimecast.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Email Archiving
Access Control
No
Backup Management
No
Compliance Management
No
Data Deduplication
No
Data Export
No
Encryption
No
Retention Management
No
Storage Management
No
Threat Protection
No
eDiscovery
No
Email Security
Anti Spam
No
Anti Virus
No
Email Attachment Protection
No
Encryption
Yes
Policy Management
No
Quarantine
No
Reporting/Analytics
No
Whitelisting / Blacklisting
No
Encryption
Central Policy Enforcement
No
Drag & Drop UI
No
Email Encryption
Yes
Encryption Key Management
No
Endpoint Encryption
No
File Compression
No
File Encryption
No
Full Disk Encryption
No
Public Key Cryptography
No
Tokenization / Data Masking
No
Secure Email Gateway
Anti-Malware
Yes
Archiving
Yes
Customizable
Yes
Data Loss Prevention
Yes
End-to-End Encryption
Yes
Real-time Dashboards
Yes
Reporting / Analytics
Yes
Sandbox
Yes
Threat Protection
Yes