Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Effortless customer support tailored for smaller teams. Streamline your communication by managing all customer emails through one convenient application, saving time and enhancing engagement. We advocate for email-centric support as it fosters a more sustainable approach for smaller groups, unlike live chat systems that impose heavy expectations on your staff and can lead to customer frustration due to delayed responses. Recognizing that many email ticketing solutions fall short, we created Happi to deliver a delightful user experience. It offers just the right features to ensure swift and efficient responses, resulting in a user-friendly interface. Maintain team alignment with every interaction stored securely in one place, enabling any team member to access the complete history of customer interactions and collaborate to deliver outstanding service. Happi is built as free, open-source software, allowing you the flexibility to run it on your own servers or opt for our affordable cloud-based service. Regardless of your hosting choice, our commitment to transparency is reflected in our public codebase, ensuring you have full insight into our platform. This unique approach not only empowers your team but also builds trust with your customers.
Description
At the core of any successful business lies the client. Exceptional Legal Business Management Software streamlines and automates operations, enabling you to focus on what truly matters—your clients' needs. With access to our team of seasoned professionals, you can explore how Linetime equips you to oversee your business effectively without getting bogged down by the software itself. Our specialized software is thoughtfully crafted to provide the flexibility and customization your business requires. Furthermore, we firmly believe that the quality of service accompanying your software is equally crucial. This belief fuels our EvolveCommunity platform, which is dedicated to enhancing user skills and knowledge. We measure our success by our clients' satisfaction, and that is why we strive to ensure our software delivers tangible and quantifiable benefits. Ultimately, our mission is to empower your business to thrive while keeping client satisfaction at the forefront.
API Access
Has API
No
API Access
Has API
No
Integrations
Docusign
No
InfoTrack
No
Microsoft Word
No
iTrain ALI
No
Integrations
Docusign
Yes
InfoTrack
Yes
Microsoft Word
Yes
iTrain ALI
Yes
Pricing Details
$11.88 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Happi
Country
United States
Website
happi.team/
Vendor Details
Company Name
Linetime
Founded
1983
Country
United Kingdom
Website
www.linetime.co.uk
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Law Practice Management
Billing & Invoicing
Yes
CRM
Yes
Calendar Management
Yes
Client Portal
Yes
Conflict Management
Yes
Contract Management
No
Document Management
Yes
Email Management
Yes
Legal Case Management
Yes
Task Management
Yes
Time Tracking
Yes
Trust Accounting
Yes
Legal Billing
Accounting Management
Yes
Automatic Billing
Yes
Calendar Management
Yes
Case Management
Yes
Client Portal
Yes
Document Management
Yes
Expense Tracking
No
Time Tracking
Yes
Legal Calendar
Case Defined Timekeepers
Yes
Completion Tracking
Yes
Conflict Management
Yes
Multi-Office
Yes
Reminders
Yes
Rules-Based Scheduling
Yes
Staff Calendar
Yes
Status Tracking
Yes
Task Management
Yes
Legal Case Management
Billing Management
Yes
Calendar Management
Yes
Case Notes
Yes
Client Management
Yes
Communication Tracking
Yes
Conflict Management
Yes
Corporations
Yes
Court Management
Yes
Discovery Management
No
Docket Management
Yes
Document Management
Yes
Expense Tracking
No
Government
Yes
Law Firms
Yes
Records Management
Yes
Task Management
Yes
Time Tracking
Yes
Trust Accounting
Yes
Legal Document Management
Access Controls
Yes
Archiving & Retention
Yes
Collaboration
Yes
Contract Management
No
Document Assembly
Yes
Document Indexing
Yes
Document Tagging
Yes
Full Text Search
Yes
Version Control
Yes