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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Effortless customer support tailored for smaller teams. Streamline your communication by managing all customer emails through one convenient application, saving time and enhancing engagement. We advocate for email-centric support as it fosters a more sustainable approach for smaller groups, unlike live chat systems that impose heavy expectations on your staff and can lead to customer frustration due to delayed responses. Recognizing that many email ticketing solutions fall short, we created Happi to deliver a delightful user experience. It offers just the right features to ensure swift and efficient responses, resulting in a user-friendly interface. Maintain team alignment with every interaction stored securely in one place, enabling any team member to access the complete history of customer interactions and collaborate to deliver outstanding service. Happi is built as free, open-source software, allowing you the flexibility to run it on your own servers or opt for our affordable cloud-based service. Regardless of your hosting choice, our commitment to transparency is reflected in our public codebase, ensuring you have full insight into our platform. This unique approach not only empowers your team but also builds trust with your customers.

Description

At the core of any successful business lies the client. Exceptional Legal Business Management Software streamlines and automates operations, enabling you to focus on what truly matters—your clients' needs. With access to our team of seasoned professionals, you can explore how Linetime equips you to oversee your business effectively without getting bogged down by the software itself. Our specialized software is thoughtfully crafted to provide the flexibility and customization your business requires. Furthermore, we firmly believe that the quality of service accompanying your software is equally crucial. This belief fuels our EvolveCommunity platform, which is dedicated to enhancing user skills and knowledge. We measure our success by our clients' satisfaction, and that is why we strive to ensure our software delivers tangible and quantifiable benefits. Ultimately, our mission is to empower your business to thrive while keeping client satisfaction at the forefront.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Docusign No 
InfoTrack No 
Microsoft Word No 
iTrain ALI No 

Integrations

Docusign Yes 
InfoTrack Yes 
Microsoft Word Yes 
iTrain ALI Yes 

Pricing Details

$11.88 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Happi

Country

United States

Website

happi.team/

Vendor Details

Company Name

Linetime

Founded

1983

Country

United Kingdom

Website

www.linetime.co.uk

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Law Practice Management

Billing & Invoicing Yes 
CRM Yes 
Calendar Management Yes 
Client Portal Yes 
Conflict Management Yes 
Contract Management No 
Document Management Yes 
Email Management Yes 
Legal Case Management Yes 
Task Management Yes 
Time Tracking Yes 
Trust Accounting Yes 

Legal Billing

Accounting Management Yes 
Automatic Billing Yes 
Calendar Management Yes 
Case Management Yes 
Client Portal Yes 
Document Management Yes 
Expense Tracking No 
Time Tracking Yes 

Legal Calendar

Case Defined Timekeepers Yes 
Completion Tracking Yes 
Conflict Management Yes 
Multi-Office Yes 
Reminders Yes 
Rules-Based Scheduling Yes 
Staff Calendar Yes 
Status Tracking Yes 
Task Management Yes 

Legal Case Management

Billing Management Yes 
Calendar Management Yes 
Case Notes Yes 
Client Management Yes 
Communication Tracking Yes 
Conflict Management Yes 
Corporations Yes 
Court Management Yes 
Discovery Management No 
Docket Management Yes 
Document Management Yes 
Expense Tracking No 
Government Yes 
Law Firms Yes 
Records Management Yes 
Task Management Yes 
Time Tracking Yes 
Trust Accounting Yes 

Legal Document Management

Access Controls Yes 
Archiving & Retention Yes 
Collaboration Yes 
Contract Management No 
Document Assembly Yes 
Document Indexing Yes 
Document Tagging Yes 
Full Text Search Yes 
Version Control Yes 

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