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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Effortless customer support tailored for smaller teams. Streamline your communication by managing all customer emails through one convenient application, saving time and enhancing engagement. We advocate for email-centric support as it fosters a more sustainable approach for smaller groups, unlike live chat systems that impose heavy expectations on your staff and can lead to customer frustration due to delayed responses. Recognizing that many email ticketing solutions fall short, we created Happi to deliver a delightful user experience. It offers just the right features to ensure swift and efficient responses, resulting in a user-friendly interface. Maintain team alignment with every interaction stored securely in one place, enabling any team member to access the complete history of customer interactions and collaborate to deliver outstanding service. Happi is built as free, open-source software, allowing you the flexibility to run it on your own servers or opt for our affordable cloud-based service. Regardless of your hosting choice, our commitment to transparency is reflected in our public codebase, ensuring you have full insight into our platform. This unique approach not only empowers your team but also builds trust with your customers.

Description

Effortlessly distribute employee pulse surveys to your team on a daily, weekly, or monthly basis. Select from a variety of customizable templates designed to gather anonymous feedback on key issues such as workplace stress, recognition, and overall happiness. Assess your team's performance across multiple categories including contentment, management effectiveness, and autonomy among others. Identify negative trends early on to prevent them from escalating into significant cultural challenges. A secure and anonymous platform provides a space for employees to voice their opinions and suggestions, ensuring their identities remain confidential while providing candid insights to administrators and managers. Inspirar seamlessly integrates with your Slack workspace, allowing team members to interact with the application without needing to log in post-registration. Automated surveys and reminders are dispatched to employees, significantly enhancing participation rates and fostering a culture of open feedback. By prioritizing employee voice, organizations can nurture a healthier workplace environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack No 

Integrations

Slack Yes 

Pricing Details

$11.88 per month
Free Trial No 
Free Version Yes 

Pricing Details

$3 per user per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Happi

Country

United States

Website

happi.team/

Vendor Details

Company Name

Inspirar

Website

inspirar.io

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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