Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Effortless customer support tailored for smaller teams. Streamline your communication by managing all customer emails through one convenient application, saving time and enhancing engagement. We advocate for email-centric support as it fosters a more sustainable approach for smaller groups, unlike live chat systems that impose heavy expectations on your staff and can lead to customer frustration due to delayed responses. Recognizing that many email ticketing solutions fall short, we created Happi to deliver a delightful user experience. It offers just the right features to ensure swift and efficient responses, resulting in a user-friendly interface. Maintain team alignment with every interaction stored securely in one place, enabling any team member to access the complete history of customer interactions and collaborate to deliver outstanding service. Happi is built as free, open-source software, allowing you the flexibility to run it on your own servers or opt for our affordable cloud-based service. Regardless of your hosting choice, our commitment to transparency is reflected in our public codebase, ensuring you have full insight into our platform. This unique approach not only empowers your team but also builds trust with your customers.
Description
Effortlessly distribute employee pulse surveys to your team on a daily, weekly, or monthly basis. Select from a variety of customizable templates designed to gather anonymous feedback on key issues such as workplace stress, recognition, and overall happiness. Assess your team's performance across multiple categories including contentment, management effectiveness, and autonomy among others. Identify negative trends early on to prevent them from escalating into significant cultural challenges. A secure and anonymous platform provides a space for employees to voice their opinions and suggestions, ensuring their identities remain confidential while providing candid insights to administrators and managers. Inspirar seamlessly integrates with your Slack workspace, allowing team members to interact with the application without needing to log in post-registration. Automated surveys and reminders are dispatched to employees, significantly enhancing participation rates and fostering a culture of open feedback. By prioritizing employee voice, organizations can nurture a healthier workplace environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Slack
No
Pricing Details
$11.88 per month
Free Trial
No
Free Version
Yes
Pricing Details
$3 per user per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Happi
Country
United States
Website
happi.team/
Vendor Details
Company Name
Inspirar
Website
inspirar.io
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No