Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Effortless customer support tailored for smaller teams. Streamline your communication by managing all customer emails through one convenient application, saving time and enhancing engagement. We advocate for email-centric support as it fosters a more sustainable approach for smaller groups, unlike live chat systems that impose heavy expectations on your staff and can lead to customer frustration due to delayed responses. Recognizing that many email ticketing solutions fall short, we created Happi to deliver a delightful user experience. It offers just the right features to ensure swift and efficient responses, resulting in a user-friendly interface. Maintain team alignment with every interaction stored securely in one place, enabling any team member to access the complete history of customer interactions and collaborate to deliver outstanding service. Happi is built as free, open-source software, allowing you the flexibility to run it on your own servers or opt for our affordable cloud-based service. Regardless of your hosting choice, our commitment to transparency is reflected in our public codebase, ensuring you have full insight into our platform. This unique approach not only empowers your team but also builds trust with your customers.
Description
Over 160,000 individuals rely on I Done This for its simple daily check-ins and insightful progress reports, enhancing their team's efficiency and productivity. Each member of the team provides daily updates, either through their web browser or email. This allows everyone to stay informed about completed tasks, ongoing projects, and any obstacles that may be hindering progress. Users gain a comprehensive overview of their entire team's or organization's advancements over time. Teams and organizations that incorporate I Done This experience increased productivity and satisfaction, which is truly remarkable! Furthermore, the platform fosters better communication and accountability among team members.
API Access
Has API
No
API Access
Has API
No
Integrations
APIANT
No
Breeze
No
Breeze Church Management
No
Cyfe
No
Flow XO
No
LeadMaster
No
ProjectManager
No
Redmine
No
Slack
No
Teamwork.com
No
Integrations
APIANT
Yes
Breeze
Yes
Breeze Church Management
Yes
Cyfe
Yes
Flow XO
Yes
LeadMaster
Yes
ProjectManager
Yes
Redmine
Yes
Slack
Yes
Teamwork.com
Yes
Pricing Details
$11.88 per month
Free Trial
No
Free Version
Yes
Pricing Details
$48.00 per user per year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Happi
Country
United States
Website
happi.team/
Vendor Details
Company Name
IDoneThis
Founded
2009
Country
United States
Website
idonethis.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Productivity
Collaboration
Yes
Database Creation
No
Document Creation
No
File Sharing
No
Notes Management
No
Office Suite
No
Presentation Tools
No
Project Management
Yes
Task Management
Yes
Team Chat
No
Remote Work
Collaboration
No
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
No
Meeting Management
No
Project Management
No
Remote Access
No
Remote Support
No
Screen Sharing
No
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
No
Web Conferencing
No
Task Management
Collaboration
Yes
Create Subtasks
Yes
Gamification
No
Gantt Charts
No
Mobile Access
No
Percent-Complete Tracking
Yes
Progress Tracking
No
Recurring Tasks
Yes
Reporting/Analytics
No
Spreadsheet View
No
Task Board View
No
Task Planning
No
Task Scheduling
No
Task Tracking
No
Time Tracking
Yes
To-Do List View
No