Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
An effective Customer Experience program extends beyond merely achieving immediate business gains; it plays a crucial role in strategic planning and long-term initiatives that lead to a greater return on investment. By utilizing Happ, you can effectively assess the key customer experiences that enhance customer loyalty, boost employee morale, and drive revenue growth. Managing customer experiences is instrumental in elevating overall business performance. Gaining insights into your customers' needs and what matters most to their satisfaction allows you to prioritize effectively while minimizing investment risks.
The HAPP platform for customer experience management offers several noteworthy features. It includes digital surveys that can be dispatched through various online channels to maximize engagement. The entire process of gathering insights is fully automated, initiated by transactions and supported by straightforward integrations. Leveraging machine learning, the platform ensures that you ask the appropriate questions to the right customers at optimal moments, thereby eliminating customer frustration and enhancing survey experiences. Additionally, these features work synchronously to create a seamless experience that empowers businesses to make informed decisions based on real-time feedback.
Description
Primalogik makes it easy to organize 360deg feedback surveys for employees and performance evaluations. Primalogik is simple, flexible, and inexpensive. It's essential to create a culture of honest feedback at work, strengthen relationships, and encourage growth. Primalogik has a variety of features that make it easy to manage your performance. The best features include 360deg feedback surveys and performance appraisals, goals, and engagement surveys.
API Access
Has API
No
API Access
Has API
No
Integrations
BambooHR
No
Google Workspace
No
Microsoft Azure
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$6/user/month
Minimum bundle of 25 users
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Happ Consulting Services
Founded
2015
Country
United Kingdom
Website
www.happcons.com
Vendor Details
Company Name
Primalogik Software Solutions
Founded
2013
Country
Canada
Website
primalogik.com
Product Features
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
No
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
No
Product Features
360 Degree Feedback
Dashboard
Yes
Feedback / Surveys
Yes
Progress Tracking
Yes
Question Library
Yes
Rater Selection
Yes
Self Service Portal
Yes
Supports External Reviewers
Yes
Business Performance Management
Ad Hoc Reports
No
Ad hoc Analysis
No
Budgeting & Forecasting
No
Consolidation / Roll-Up
No
Dashboard
Yes
Key Performance Indicators
Yes
Predictive Analytics
No
Qualitative Analysis
No
Quantitative Analysis
No
Scorecarding
No
Strategic Planning
No
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
Yes
Goal Management
No
Health & Wellness Programs
No
Performance Management
Yes
Pulse Surveys
No
OKR
Benchmarking
No
Feedback Management
Yes
Goal Management
Yes
KPIs
Yes
Prioritization
No
Progress Tracking
Yes
Strategic Planning
No
Performance Management
360 Degree Feedback
Yes
Compensation Management
No
Custom Rating Scales
Yes
Customizable Templates
Yes
Individual Development Plans
No
On-going Performance Tracking
Yes
Peer Appraisals
Yes
Review Cycle Tracking
Yes
Self Service Portal
No
Self-Appraisals
Yes
Skills Assessments
Yes
Weighted Performance Measures
Yes