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features
design
support

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Description

The Happ Customer Experience Management Platform empowers businesses to swiftly comprehend and respond to customer insights. Recognizing that each business is distinct, we ensure that your customer experience management approach reflects that uniqueness. With Happ, you have the ability to customize your process for gathering insights. The advantages of a personalized Customer Experience management platform extend beyond merely fostering immediate, tactical enhancements; they also support strategic planning and the long-term initiatives that lead to increased returns on investment. Happ facilitates the measurement of essential customer experiences, enabling you to boost customer retention, enhance employee engagement, and drive revenue growth. Effective customer experience management enhances overall business performance by clarifying customer expectations and identifying key factors contributing to their satisfaction, thus helping you prioritize actions and minimize investment risks. Additionally, you can effortlessly collect actionable data throughout the customer journey from various channels, making informed decisions easier and more effective.

Description

A Smart Solution for Enhancing Employability. Our innovative training platform has undergone a transformation. In the aftermath of the pandemic, we aim to address a critical issue that affects many: employability. We assist companies in finding job-ready candidates while empowering young people to kickstart their professional journeys. Seekify seamlessly connects with various software solutions utilized by businesses to consolidate all data influencing their customer interactions. Nowadays, consumers are investing more than ever and face an overwhelming array of options. Winning their loyalty cannot rely solely on competitive pricing or product features, as those aspects have become expectations. Instead, they yearn for a unique experience that makes them feel valued. In this era of personalization, customers demand a deeper understanding of their needs, necessitating businesses to adapt their services accordingly. However, delivering an exceptional customer experience poses significant challenges for organizations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Freshdesk
Salesforce
Salesforce Service Cloud
Zendesk

Integrations

Freshdesk
Salesforce
Salesforce Service Cloud
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Happ Consulting Services

Founded

2015

Country

United Kingdom

Website

www.happcons.com

Vendor Details

Company Name

Seekify

Founded

2019

Country

Singapore

Website

seekify.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Alternatives

Alternatives

Customer Lifecycle Marketing Reviews

Customer Lifecycle Marketing

Right On Interactive