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Average Ratings 3 Ratings

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support

Description

Frequently, hotel operators find themselves overwhelmed by the complexities of systems integration. The process of implementing new technologies can be labor-intensive and time-consuming, leading to inefficiencies in execution. Essential data that hoteliers rely on for informed business decisions and enhancing the guest experience remains trapped in isolated silos, making it difficult for decision-makers who oversee multiple properties to access it. Additionally, the existence of both on-premise and cloud-based systems creates hurdles in achieving effective communication and data sharing between them, often necessitating expensive and resource-heavy deep integrations. Hapi addresses these challenges as a Cloud Data Hub, providing scalable access to event streams and transactional APIs from various hotel systems. By alleviating the burdens of integration, development, and deployment, we empower hotel companies to innovate more rapidly. Our secure and efficient API framework enables technology providers to seamlessly connect with leading property management systems, granting access to crucial guest and transactional data in a remarkably short timeframe. This swift connectivity ultimately enhances operational efficiency and supports better decision-making across the hospitality industry.

Description

RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe. The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience. With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more. It is also intuitive and simple to use and offers outstanding support, should you need it. Try it for free for 14 days.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

RoomPriceGenie Yes 
iVvy Event Management Yes 
ASI PMS Yes 
Akia No 
DATEV No 
FLEXIPASS No 
HelloShift Yes 
Jamezz No 
Lighthouse No 
Medallia Concierge Yes 
Monscierge Yes 
QuickBooks Online No 
Revo XEF No 
SiteMinder No 
Stripe No 
Tripadvisor No 
Unit4 Financial Planning & Analysis No 
Vizergy Central Reservation System Yes 
Xperium Yes 
unTill No 

Integrations

RoomPriceGenie Yes 
iVvy Event Management Yes 
ASI PMS No 
Akia Yes 
DATEV Yes 
FLEXIPASS Yes 
HelloShift No 
Jamezz Yes 
Lighthouse Yes 
Medallia Concierge No 
Monscierge No 
QuickBooks Online Yes 
Revo XEF Yes 
SiteMinder Yes 
Stripe Yes 
Tripadvisor Yes 
Unit4 Financial Planning & Analysis Yes 
Vizergy Central Reservation System No 
Xperium No 
unTill Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Hapi

Founded

2017

Country

United States

Website

www.hapicloud.io/platform

Vendor Details

Company Name

RoomRaccoon

Founded

2017

Country

Netherlands

Website

roomraccoon.com

Product Features

Integration

Dashboard No 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation No 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management Yes 
Dorms Yes 
Employee Management No 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing Yes 
Property Database No 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management No 

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