Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
Frequently, hotel operators find themselves overwhelmed by the complexities of systems integration. The process of implementing new technologies can be labor-intensive and time-consuming, leading to inefficiencies in execution. Essential data that hoteliers rely on for informed business decisions and enhancing the guest experience remains trapped in isolated silos, making it difficult for decision-makers who oversee multiple properties to access it. Additionally, the existence of both on-premise and cloud-based systems creates hurdles in achieving effective communication and data sharing between them, often necessitating expensive and resource-heavy deep integrations. Hapi addresses these challenges as a Cloud Data Hub, providing scalable access to event streams and transactional APIs from various hotel systems. By alleviating the burdens of integration, development, and deployment, we empower hotel companies to innovate more rapidly. Our secure and efficient API framework enables technology providers to seamlessly connect with leading property management systems, granting access to crucial guest and transactional data in a remarkably short timeframe. This swift connectivity ultimately enhances operational efficiency and supports better decision-making across the hospitality industry.
Description
RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe.
The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience.
With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more.
It is also intuitive and simple to use and offers outstanding support, should you need it.
Try it for free for 14 days.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
RoomPriceGenie
Yes
iVvy Event Management
Yes
ASI PMS
Yes
Akia
No
DATEV
No
FLEXIPASS
No
HelloShift
Yes
Jamezz
No
Lighthouse
No
Medallia Concierge
Yes
Integrations
RoomPriceGenie
Yes
iVvy Event Management
Yes
ASI PMS
No
Akia
Yes
DATEV
Yes
FLEXIPASS
Yes
HelloShift
No
Jamezz
Yes
Lighthouse
Yes
Medallia Concierge
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Hapi
Founded
2017
Country
United States
Website
www.hapicloud.io/platform
Vendor Details
Company Name
RoomRaccoon
Founded
2017
Country
Netherlands
Website
roomraccoon.com
Product Features
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
No
Web Services
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Hostel Management
Cash Drawer Management
Yes
Dorms
Yes
Employee Management
No
GDS / OTA Integration
Yes
Housekeeping Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Price Optimization
Yes
Private Rooms
Yes
Reservations Management
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
Yes
Lead Management
No
Owner Statements
No
Payment Processing
Yes
Property Database
No
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
No