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Description
Hanyhost is an innovative co-host platform designed specifically for Airbnb and short-term rental hosts that streamlines guest interactions by providing immediate responses to frequently asked questions, which may include check-in details, Wi-Fi access, parking information, house rules, and local recommendations. It efficiently manages requests for early check-ins, late check-outs, and luggage storage according to your predefined policies, while only flagging urgent or ambiguous matters to you with the necessary context for resolution. By utilizing your own templates and listing details, Hanyhost ensures that all communications are consistent with your brand voice and accurate, offering round-the-clock support that helps maintain optimal response times, an essential factor for search visibility. Moreover, it minimizes repetitive tasks, allowing hosts to enjoy restful nights and reclaim many hours previously spent on manual messaging. The platform also features smart escalation for significant issues such as lockouts, leaks, disturbances, or refund inquiries, providing succinct summaries and actionable next steps to the appropriate contacts. Catering to everyone from individual property owners to larger agencies and co-hosts, Hanyhost standardizes responses across multiple listings, thereby reducing the mental load associated with managing various properties. This comprehensive automation allows hosts to focus more on enhancing guest experiences rather than getting bogged down in administrative tasks.
Description
Your Porter App is a mobile-first application for professional Airbnb hosts. Our web, iOS and Android apps allow you to manage multiple listings and accounts across different platforms. Your Porter App's most popular feature is message automation. You can create templates and schedule a time for your messages to be delivered via native Airbnb chat, email, or SMS.
Your Porter App can
Send automated Airbnb messages, emails and SMS to WhatsApp messages
- Automatically respond to guest inquiries and increase your response rate
- Assign tasks and follow up with your coworkers
- Link multiple accounts/listings to a single dashboard.
Sync your calendars across all major channels, including Airbnb, Bookingcom, HomeAway, and HomeAway
One click to create your own direct booking website
API Access
Has API
No
API Access
Has API
No
Integrations
Airbnb
Yes
Booking.com
Yes
PayPal
No
PriceLabs
No
Stripe
No
Vrbo
No
WhatsApp
No
Wheelhouse Pricing
No
Integrations
Airbnb
Yes
Booking.com
No
PayPal
Yes
PriceLabs
Yes
Stripe
Yes
Vrbo
Yes
WhatsApp
Yes
Wheelhouse Pricing
Yes
Pricing Details
$7.99 per month per listing
Free Trial
Yes
Free Version
Yes
Pricing Details
$5.00/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Hanyhost
Country
United States
Website
hanyhost.com
Vendor Details
Company Name
LOCASOFT
Founded
2016
Country
Netherlands
Website
yourporter.com
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
Yes
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
Yes
Single Property
No
Vacation Rental
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
No
Promotions Management
No
Rate Management
Yes
Reservations Management
Yes
Restriction Management
No
Travel Management
Approval Workflow
No
Expense Reporting
No
Mobile Access
No
Policy Management
No
Profile Management
Yes
Reminders
No
Restriction Management
No
Travel Booking
No
Travel Planning
No
Vacation Rental
Contact Management
Yes
Fee / Commission Management
Yes
Guest Reviews / Ratings
Yes
Housekeeping Management
Yes
Lead Management
No
Owner Statements
Yes
Payment Processing
Yes
Property Database
No
Reservations Management
Yes
Vendor Management
No
Work Order Management
Yes