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Description

Hansen CIS is a market-tailored customer information software suite built for utilities worldwide. It enables energy, water, and utility providers to manage the entire customer service journey through a unified digital platform. Hansen CIS combines customer management, metering, billing, payments, and reporting into one integrated solution. The platform supports both regulated and deregulated markets across APAC, EMEA, and the Americas. Hansen CIS leverages modular architecture and open APIs to integrate quickly with existing systems. Automation improves operational efficiency and reduces cost-to-serve. Utilities gain a single view of the customer and a single system of record. Flexible deployment options support on-premises, cloud, or hybrid environments. Hansen CIS helps utilities innovate incrementally while maintaining operational stability. It transforms utilities into next-generation, experience-driven service providers.

Description

Eddy is an all-in-one HR Software designed to help local businesses with a shortage of workers hire reliable workers, retain them through a better company culture, and reduce business risk and penalties. Travis Hansen, a former professional basketball player and entrepreneur, founded Eddy in 2017. Eddy's simple but powerful product, high-rated customer service and focus on local businesses that employ frontline workers have helped it grow quickly. Eddy makes it easy for local businesses to hire, onboard and manage workers. Eddy's core products are: Eddy People: A core HR platform and people management platform. Eddy Hire: A system for applicant tracking and recruitment. Eddy Payroll is a full-service payroll solution. Eddy is available for $8/employee/month, and you can get a free trial.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Finch No 
SynergySuite No 

Integrations

Finch Yes 
SynergySuite Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$199/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Hansen Technologies

Founded

1971

Country

Australia

Website

www.hansencx.com/hansen-suite/energy-and-utilities/hansen-cis/

Vendor Details

Company Name

Eddy

Founded

2017

Country

United States

Website

eddy.com

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning No 
Rating No 
Self Service Portal No 
Service Order System No 
VoIP No 

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing Yes 
Cable No 
Collections Management No 
Customer Management No 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

Product Features

Applicant Tracking

Assessments Yes 
Background Screening No 
Candidate Management Yes 
Collaboration Tools Yes 
Internal HR Yes 
Interview Management Yes 
Interview Scheduling Yes 
Job Board Posting Yes 
Job Requisition Yes 
Onboarding Yes 
Recruiting Firms No 
Reference Checking No 
Resume Parsing No 
Resume Search Yes 
Self Service Portal Yes 
Workflow Management Yes 

Attendance Tracking

Absence Management Yes 
Calendar Management Yes 
Employee Scheduling Yes 
Employee Time Clock Yes 
FMLA Tracking Yes 
Overtime Tracking Yes 
Reporting/Analytics Yes 
Self Service Portal Yes 
Time Tracking Yes 
Timesheets Yes 
Vacation / Leave Tracking Yes 

HR Analytics

Compensation Plan Modeling No 
Dashboard Yes 
HR Metrics Library Yes 
Leave & Absence Reporting Yes 
Predictive Modeling No 
Recruiting Management Yes 
Succession Planning No 
Talent Management Yes 
Trend Analysis Yes 
Turnover Tracking Yes 

HR Employee File Management

Access Controls Yes 
Centralized Employee Files Yes 
Dashboard Yes 
Email Notifications Yes 
Paper & Digital Yes 
Regulatory Compliance Yes 
Retention Settings Yes 
Search Yes 
Sharing Spaces Yes 
Signature Yes 

Human Resources

360 Degree Feedback No 
Applicant Tracking Yes 
Attendance Management Yes 
Benefits Management No 
Career Development Planning Yes 
Compensation Management No 
Compliance Management No 
Employee Database Yes 
Employee Lifecycle Management Yes 
Onboarding Yes 
Payroll Management Yes 
Performance Management Yes 
Recruiting Management Yes 
Self Service Portal Yes 
Succession Planning No 
Time & Attendance Management Yes 
Time Off Management Yes 
Timesheets Yes 
Training Management Yes 

Leave Management

Approval Process Control Yes 
Calendar Management Yes 
Employee Scheduling Yes 
FMLA Tracking Yes 
Leave & Absence Reporting Yes 
Leave Policy Management Yes 
Self Service Portal Yes 

Onboarding

Course Management Yes 
Document Management Yes 
E-Verify / I-9 Forms Yes 
Electronic Forms Yes 
Electronic Signature Yes 
Employee Handbook Yes 
Employee Portal Yes 
File Management Yes 
Job Description Management Yes 
Orientation Management No 
Self Service Portal Yes 
Task Management Yes 
Tax Forms Yes 
Training Management No 

Payroll

401(k) Tracking Yes 
Attendance Management Yes 
Benefits Management Yes 
Check Printing Yes 
Compensation Management Yes 
Deductions Management Yes 
Direct Deposit Yes 
Multi-Country No 
Multi-State Yes 
Reporting/Analytics Yes 
Self Service Portal Yes 
Tax Compliance Yes 
Vacation / Leave Tracking Yes 
W-2 and 1099 Preparation Yes 
Wage Garnishment Yes 

Recruiting

Assessments No 
Background Screening No 
CRM Yes 
Interaction Tracking Yes 
Internal HR Yes 
Interview Management Yes 
Job Board Posting Yes 
Job Requisition Yes 
Onboarding Yes 
Recruiting Firms No 
Reference Checking No 
Resume Parsing No 
Self Service Portal Yes 

Talent Management

Career Development Planning No 
Compensation Management No 
Competency Management No 
Employee Lifecycle Management No 
Goal Setting / Tracking No 
Job Description Management Yes 
Onboarding Yes 
Performance Appraisal No 
Recruiting Management Yes 
Succession Planning No 
Training Management Yes 

Time Clock

Biometric Recognition No 
Hourly Employee Tracking Yes 
Messaging Yes 
Mobile Access Yes 
Online Punch Card Yes 
Payroll Management Yes 
Punch card Yes 
Reporting/Analytics Yes 
Salaried Employee Tracking Yes 
Sick Leave Tracking Yes 
Vacation / Leave Tracking Yes 
Workstation Tracking Yes 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management Yes 
Labor Projection No 
Performance Appraisal No 
Recruiting Management Yes 
Scheduling Yes 
Skills Tracking No 
Time & Attendance Yes 
Variable Workforce Yes 

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