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Description
Hamilton Security provides a streamlined and user-friendly digital platform designed for tracking and managing security incidents, ensuring you maintain oversight of your website. Enhance your facility's safety by arming your security personnel with the tools offered by Hamilton Security. Your patrol teams and security personnel will have access to a robust, fully digital system that improves their management capabilities, fosters collaboration, and heightens their alertness. You can easily send automated SMS or email alerts to your patrol teams, allowing for the swift dissemination of crucial information regarding incidents to aid in quick decision-making, while also keeping track of ongoing tasks. With the advantage of real-time management, you retain control over your operations. Your patrol teams are able to monitor the status of all incidents throughout their lifecycle, and managers can oversee incident resolutions by assigning both specific and recurring tasks to their agents. The intelligent dashboard provides a comprehensive, real-time overview of your team's activities, allowing you to respond proactively to security needs, ultimately ensuring a safer environment for everyone involved.
Description
Computer-aided dispatch systems empower dispatchers to manage numerous incidents simultaneously while effectively deploying patrol officers. With an optimized dispatch framework, you can streamline the process of sending out calls, offer timely updates to officers in the field, and earn accolades from clients for your swift response times. Whenever dispatchers or patrol officers have feedback, they can seamlessly add it to the call, complete with time-stamps for accurate record-keeping. In the event of natural disasters, collaboration between security companies becomes essential; therefore, dispatch can integrate multiple agencies or companies into a single call, ensuring that you have all necessary resources at your disposal. Furthermore, you can effortlessly attach documents, including photos, to the call; these images will be included in the PDFs of closed cases and can be configured to show up in both automated and manual activity reports. If you encounter a person or vehicle related to your service call—whether from your existing records or as a new entry—you can conveniently link them to the call, enhancing the overall efficiency and accuracy of the dispatch process. This interconnectivity not only aids in real-time decision-making but also facilitates better communication among all parties involved.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
€99 per site per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Hamilton Apps
Founded
1995
Country
France
Website
hamiltonapps.com/en/produit/hamilton-security
Vendor Details
Company Name
Kerkton Security Technologies
Founded
2016
Country
United States
Website
www.kerkton.com/computer-aided-dispatch
Product Features
Physical Security
Checkpoint Tracking
No
Customer Management
No
Data Collection
No
Event Management
No
Incident Management
No
Investigation Management
No
Multiple Alarm Queues
No
Product Features
Physical Security
Checkpoint Tracking
No
Customer Management
No
Data Collection
Yes
Event Management
Yes
Incident Management
Yes
Investigation Management
Yes
Multiple Alarm Queues
Yes
