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ease
features
design
support

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Description

Hamilton Security provides a streamlined and user-friendly digital platform designed for tracking and managing security incidents, ensuring you maintain oversight of your website. Enhance your facility's safety by arming your security personnel with the tools offered by Hamilton Security. Your patrol teams and security personnel will have access to a robust, fully digital system that improves their management capabilities, fosters collaboration, and heightens their alertness. You can easily send automated SMS or email alerts to your patrol teams, allowing for the swift dissemination of crucial information regarding incidents to aid in quick decision-making, while also keeping track of ongoing tasks. With the advantage of real-time management, you retain control over your operations. Your patrol teams are able to monitor the status of all incidents throughout their lifecycle, and managers can oversee incident resolutions by assigning both specific and recurring tasks to their agents. The intelligent dashboard provides a comprehensive, real-time overview of your team's activities, allowing you to respond proactively to security needs, ultimately ensuring a safer environment for everyone involved.

Description

Computer-aided dispatch systems empower dispatchers to manage numerous incidents simultaneously while effectively deploying patrol officers. With an optimized dispatch framework, you can streamline the process of sending out calls, offer timely updates to officers in the field, and earn accolades from clients for your swift response times. Whenever dispatchers or patrol officers have feedback, they can seamlessly add it to the call, complete with time-stamps for accurate record-keeping. In the event of natural disasters, collaboration between security companies becomes essential; therefore, dispatch can integrate multiple agencies or companies into a single call, ensuring that you have all necessary resources at your disposal. Furthermore, you can effortlessly attach documents, including photos, to the call; these images will be included in the PDFs of closed cases and can be configured to show up in both automated and manual activity reports. If you encounter a person or vehicle related to your service call—whether from your existing records or as a new entry—you can conveniently link them to the call, enhancing the overall efficiency and accuracy of the dispatch process. This interconnectivity not only aids in real-time decision-making but also facilitates better communication among all parties involved.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

€99 per site per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hamilton Apps

Founded

1995

Country

France

Website

hamiltonapps.com/en/produit/hamilton-security

Vendor Details

Company Name

Kerkton Security Technologies

Founded

2016

Country

United States

Website

www.kerkton.com/computer-aided-dispatch

Product Features

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

Product Features

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

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