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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

No matter the nature of your business, efficiently managing every request can be a challenge. The Hamilton Facility serves as a comprehensive service and maintenance management solution, allowing for centralized scheduling of all requests within one software platform. Whether it's addressing a broken chair or responding to a water damage crisis, our adaptable intervention software proves to be an essential resource for organizations. Employees can submit their service requests directly to the facilities management teams using the software, ensuring a streamlined process. Requests ranging from malfunctioning printers to air-conditioning issues are meticulously tracked, with resolution confirmed only after complete satisfaction is achieved. Additionally, the application allows for the prioritization of interventions based on urgency, enhancing response effectiveness. This service management system empowers facility managers to allocate tasks efficiently, facilitating a more responsive approach to maintenance needs. You will have a transparent view of your teams' workloads, enabling you to consistently monitor maintenance requests through a scheduled overview within the software. This not only enhances efficiency but also fosters a culture of accountability and responsiveness in your organization.

Description

We ensure excellence in our service by carefully selecting only the most dedicated professionals from the hospitality sector and fostering their growth through well-defined career paths, comprehensive training, numerous bonus options, complete benefits, and award-winning incentive programs. Additionally, we equip our team with IST Suite, the industry’s sole fully integrated suite of office support technology, which serves as the foundation for IST’s operational management and delivers our clients the most efficient and cost-effective solutions available, enabling our staff to maximize productivity with minimal resources. By automating tasks that were once manual, such as sorting mail and generating reports, IST Suite incorporates quality control measures, tracks employee skills, manages accountability and service level agreements, and gathers end-user feedback to guarantee total satisfaction with IST’s offerings from the very start. Upholding a commitment to SERVICE is not just a slogan for us; it defines our entire business philosophy and operational approach. We firmly believe that investing in our employees and providing them with the tools they need leads to superior service for our clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Ouriginal No 

Integrations

Ouriginal Yes 

Pricing Details

€99 per site per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Hamilton Apps

Founded

1995

Country

France

Website

hamiltonapps.com/en/produit/hamilton-facility

Vendor Details

Company Name

IST Management Services

Founded

1997

Country

United States

Website

www.istmanagement.com

Product Features

Facility Management

Asset Management No 
Commercial Properties No 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management No 

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Facility Management

Asset Management No 
Commercial Properties No 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management Yes 

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