Average Ratings 4 Ratings

Total
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Average Ratings 0 Ratings

Total
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Description

All-in-one software transforms the way MSPs provide managed IT services to their customers. HaloPSA empowers you to manage your entire service desk with ITIL-aligned, out-of-the box functionality.

Description

Enhance your software delivery speed and quality with integrated test management and automation within Jira, driven by HaloAI. Benefit from cross-project hierarchical test libraries, customizable parameters, shared test steps, and virtually limitless storage capabilities. Gain insights through 70 different cross-project reports, comprehensive change tracking, and test case versioning, all ensuring 360-degree traceability. Experience AI-powered no-code test automation alongside intelligent test step recommendations, record-and-playback features, BDD, and CI/CD integrations. As release cycles become more rapid and feature-rich, a more strategic approach to test case design is essential. Utilizing test modularization in Zephyr Scale dramatically minimizes redundancy during the design process while enhancing reusability for extensive test case libraries. You can streamline manual test automation with SmartBear HaloAI, as Zephyr Scale offers in-depth visibility throughout your entire test management journey, seamlessly integrated within Jira. Users can efficiently create and link test cases to user stories, initiating test executions directly from the issue screen for a more fluid workflow. This unified approach not only simplifies the testing process but also fosters collaboration among teams, ultimately leading to higher quality software releases.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Jira Yes 
AnyDesk Yes 
BeyondTrust Remote Support Yes 
ConnectWise Automate Yes 
ConnectWise Cybersecurity Management Yes 
Dropsuite Yes 
Facebook Yes 
HappySat Yes 
Heimdal Endpoint Detection and Response (EDR) Yes 
KIT.DOMAINS Yes 
Microsoft Azure Yes 
MyGlue Yes 
QuickBooks Online Yes 
Sage Accounting Yes 
ScalePad Lifecycle Insights Yes 
Splunk Enterprise Yes 
SuperIT Yes 
X (Twitter) Yes 
Xero Yes 
Zephyr Squad No 

Integrations

Jira Yes 
AnyDesk No 
BeyondTrust Remote Support No 
ConnectWise Automate No 
ConnectWise Cybersecurity Management No 
Dropsuite No 
Facebook No 
HappySat No 
Heimdal Endpoint Detection and Response (EDR) No 
KIT.DOMAINS No 
Microsoft Azure No 
MyGlue No 
QuickBooks Online No 
Sage Accounting No 
ScalePad Lifecycle Insights No 
Splunk Enterprise No 
SuperIT No 
X (Twitter) No 
Xero No 
Zephyr Squad Yes 

Pricing Details

$35 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$10 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Halo Service Solutions

Founded

1994

Country

United Kingdom

Website

halopsa.com

Vendor Details

Company Name

SmartBear

Founded

2003

Country

United States

Website

smartbear.com/test-management/zephyr-scale/

Product Features

MSP

Backup Management No 
Billing & Invoicing Yes 
CRM Yes 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring No 
Scheduling Yes 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management Yes 
Portfolio Management Yes 
Project Management Yes 
Proposal Generation Yes 
Quote Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 

Product Features

Automated Testing

Hierarchical View No 
Move & Copy No 
Parameterized Testing No 
Requirements-Based Testing No 
Security Testing No 
Supports Parallel Execution No 
Test Script Reviews No 
Unicode Compliance No 

Software Testing

Automated Testing No 
Black-Box Testing No 
Dynamic Testing No 
Issue Tracking No 
Manual Testing No 
Quality Assurance Planning No 
Reporting / Analytics No 
Static Testing No 
Test Case Management No 
Variable Testing Methods No 
White-Box Testing No 

Test Management

Automation Integration No 
Collaboration Tools No 
Pass/Fail Results Tabulation No 
Reporting / Analytics No 
Requirements Management No 
Test Scheduling No 
Test Tracking No 
Time/Budget Tracking No 

Alternatives

Alternatives

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