Average Ratings 4 Ratings

Total
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Average Ratings 0 Ratings

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Description

All-in-one software transforms the way MSPs provide managed IT services to their customers. HaloPSA empowers you to manage your entire service desk with ITIL-aligned, out-of-the box functionality.

Description

Promys Enterprise PSA stands out as a highly acclaimed cloud-based professional service automation platform tailored for IT, managed services, and providers of audiovisual and physical security solutions. With its scalable architecture and user-friendly interface, Promys Enterprise PSA encompasses an array of functionalities such as help desk support, time tracking, billing, project management, procurement, service contract oversight, customer asset management, and comprehensive reporting. Additionally, the platform enables real-time updates regarding invoicing, purchase orders, and various reports related to products, labor, contracts, and overall revenue performance, ensuring that users remain informed and organized. Its extensive feature set makes it an invaluable tool for businesses looking to enhance their operational efficiency and service delivery.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ConnectWise Cybersecurity Management Yes 
Microsoft Outlook Yes 
NinjaOne Yes 
QuickBooks Online Yes 
3CX Yes 
Acumatica Cloud ERP No 
Datagate Telecom Billing Yes 
Facebook Yes 
Heimdal Endpoint Detection and Response (EDR) Yes 
Jira Yes 
Jira Work Management Yes 
Kaseya BMS Yes 
Mesh Yes 
Microsoft Dynamics 365 Yes 
N-able N‑central Yes 
PayPal Yes 
Sage 300 Yes 
TimeZest Yes 
n8n Yes 

Integrations

ConnectWise Cybersecurity Management Yes 
Microsoft Outlook Yes 
NinjaOne Yes 
QuickBooks Online Yes 
3CX No 
Acumatica Cloud ERP Yes 
Datagate Telecom Billing No 
Facebook No 
Heimdal Endpoint Detection and Response (EDR) No 
Jira No 
Jira Work Management No 
Kaseya BMS No 
Mesh No 
Microsoft Dynamics 365 No 
N-able N‑central No 
PayPal No 
Sage 300 No 
TimeZest No 
n8n No 

Pricing Details

$35 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$39.00/month/user
Promys pricing include mobile, purchasing, quoting, calendar and e-mail integration, portal, unlimited support, and all upgrades.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Halo Service Solutions

Founded

1994

Country

United Kingdom

Website

halopsa.com

Vendor Details

Company Name

Promys

Founded

2003

Country

Canada

Website

www.promys.com

Product Features

MSP

Backup Management No 
Billing & Invoicing Yes 
CRM Yes 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring No 
Scheduling Yes 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management Yes 
Portfolio Management Yes 
Project Management Yes 
Proposal Generation Yes 
Quote Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 

Product Features

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools No 
Document Management Yes 
Portfolio Management No 
Project Management Yes 
Proposal Generation Yes 
Quote Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 

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